Re: New hire at Kinetic Data - Chris Woyton

2011-01-29 Thread ARSlist
Cool! Now you have to promise to send Chris to WWRUG11, we haven't seen him in a while! (sorry this got delayed, arslist server needed a swift kick and I was on a client site). . Dan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of

Re: Long running ITSM 7.6 upgrade

2011-01-29 Thread Gard, Richard J
** Our plan is to install 7.6.03 on bare metal (new hardware) and migrate our SRM, RKM and CHM apps to it. No-one uses the new system until migration is complete and tested. The current Prod system will then become UAT, and our UAT systems will become part of DEV. We don't do upgrades often, so

Re: New hire at Kinetic Data - Chris Woyton

2011-01-29 Thread Patrick Zandi
No that is Every Rug till he leaves the company ! Sent from my iPhone On Jan 29, 2011, at 7:21 AM, ARSlist arsl...@danielbloom.ca wrote: ** Cool! Now you have to promise to send Chris to WWRUG11, we haven't seen him in a while! (sorry this got delayed, arslist server needed a

Re: Long running ITSM 7.6 upgrade

2011-01-29 Thread Patrick Zandi
7.6.04 might (don't know yet) be a faster method. But UT is Not supported Sent from my iPhone On Jan 29, 2011, at 8:14 AM, Gard, Richard J rjg...@statestreet.com wrote: ** Our plan is to install 7.6.03 on bare metal (new hardware) and migrate our SRM, RKM and CHM apps to it. No-one uses

Re: New hire at Kinetic Data - Chris Woyton

2011-01-29 Thread John Sundberg
I will see what I can do :) -John On Jan 29, 2011, at 8:24 AM, Patrick Zandi wrote: ** No that is Every Rug till he leaves the company ! Sent from my iPhone On Jan 29, 2011, at 7:21 AM, ARSlist arsl...@danielbloom.ca wrote: ** Cool! Now you have to promise to send Chris to WWRUG11,

Re: Strange ARS Timeout Problem

2011-01-29 Thread Bob Weiman
The combination of symptoms: - exactly 5 minutes of inactivity from incoming clients ( time of general  LIST operation) - SQL activity still occuring ( since escalation work is timed base) Sure smells of a clogged ARserverd RPC dispatcher thread. Be sure to look into setting RPC-Non-Blocking-IO:

JOB: Employment Opportunities with QMX Support Services (U.S. and Southeast Asia)

2011-01-29 Thread Jeff Lockemy (QMX Support Services)
QMX Support Services is looking for experienced Remedy Developers and Consultants to join our rapidly growing team. We have an immediate need for an ITSM Service Desk project, tying four Service Desks together in 4 separate locations; two in the United States and two in Southeast Asia. For