Re: AR 7.5 - Filters. Adding a wait time before the filter executes

2011-04-16 Thread Shafqat Ayaz
Why don't you write back to your stage form from the other two forms? for example you could do a Push Fields back on After Submit from your other two forms. Have the filter check both values on Modify. I think that should work. Unless there is a specific reason that you don't want a Push back fr

Re: AR 7.5 - Filters. Adding a wait time before the filter executes

2011-04-16 Thread LJ LongWing
Andre, You could write one filter that does a setfield from your 'other' form to check if it's done, then have a second filter that fires a goto action before the first one until it returns the results you are looking for..but I don't think this is a very good idea. From: Action Request System

ARERR [8939] The AR System Plug-In server is not responding - calling a web service

2011-04-16 Thread Angus Comber
Hi I have created a prototype web service which receives a soap request from Remedy and then responds with a soap Hellp world message. If I test this is the SoapUI test tool everything is fine, but with remedy I get the above error. I assume Remedy does not like the response message. The web

Re: AR 7.5 - Filters. Adding a wait time before the filter executes

2011-04-16 Thread Misi Mladoniczky
Hi, The normal way would be via Escalations. If you create a indexed field for the execution timestamp, you can run it every minute without a problem. The other way would be to do it by an interval Active-Link. The ACTL would not be as robust, but it would keep the interaction with the user.

ITSM7.6 query

2011-04-16 Thread John Baker
Hello, Can someone share with me what happens if they run this against a Midtier 7.6 running ITSM: http://host/arsys/forms/servername/HPD:Help+Desk/Best+Practice+View/?qual=%27Incident%20ID*%2B%27=%22INC0001%22 replacing host with their MT hostname and servername with the AR System serv

AR 7.5 - Filters. Adding a wait time before the filter executes

2011-04-16 Thread Andre H
Hello, Is there any way to add time to when a filter starts its execution? I have a staging form that references 2 other forms and I need to add about 2 minutes of wait time to a filter that starts a filter guide. This filter needs to wait until the processing of the other two forms are complete

Auto Reply: Re: field not really deleted

2011-04-16 Thread tim . rondeau
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Re: field not really deleted

2011-04-16 Thread Joe Martin D'Souza
Exporting the data reads the form structure as seen in the meta database when the definitions of the forms etc. are loaded into the AR Server memory... Perhaps while importing the system compares the actual table structure rather than the loaded definitions in the memory?? If you do not see th

Re: field not really deleted

2011-04-16 Thread Wagner, Christoph
Hey Phil, I already tried that but I got an error " You have specified a field already in use (ARERR 2326). I tried that what Misi told me to do, but when I re-import the form (BMC Remedy Administrator at Tools à Import Definition à From Definition File) the changes I made in the def-fi