Re: Un-expected Filter/Filter Guide Processing when errors occur....

I agree, all filter processing should have stopped as soon as the error occurred in this situation. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Anderson Debra (PRN) Sent: Friday, July 01, 2011 11:25 AM To: arslist@ARSLIST.ORG Subject: Re: Un-ex

Re: Un-expected Filter/Filter Guide Processing when errors occur....

Thanks Thad! Actually I'm not using a specific error handler filter not sure what that would be. My next filter checks if the number of rows updated by the Push is 1 (via the LASTCOUNT value) if it is not 1 I do a Message action of type Error to alert the user. The filter log shows this error

Re: Un-expected Filter/Filter Guide Processing when errors occur....

Debra, You say: "If any of the push actions fail a subsequent filter does the following" Are you using an Error Handler filter to process the "fail" condition? If so, once your error handler filter handles the error, the system considers the error handled and processing continues as if there we

Support Company Access Configuration - Infinite loop!

Another disturbing code issue for those of us working with multi-tenancy in 7.6.4 SP1. I was setting up a support company using the 'Support Company Access Configuration' form (as directed by the Multi-Tenancy doc): I opened the 'Support Company Access Configuration" form. I clicked on 'Create'

Re: 7.6.4 SP2

SP1 was released on 09-May-2011. That was about 3 months after GA. Service Packs typically come out every 3-4 months. So you can use that information to estimate a release date. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/o

Re: Java Plugin Filter Plugin Time Outs

How long is it taking to call that web service, and do you know who administers the service? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of uday kiran Sent: Friday, July 01, 2011 2:12 AM To: arslist@ARSLIST.ORG Subject: Re:

7.6.4 SP2

Hello, does anyone have a release date for SP2? Rafael Rodriguez|Manager Remedy/Mid-Tier Enterprise|Broadridge Financial Solutions 2 Journal Square Plaza|Jersey City, NJ 07306| 201.714.3718 p [cid:image001.gif@01CC37CF.2E0306D0] This message and any attachments are intended only for the use of

Re: Command-line import (v7.0.1) fails on Unicode data

Hi, You do not say if you are on Linux/Unix, but the basic thing would be to either set your environ variables or your language setting. More recent versions, I think, is better at handling Unicode than older version. Try to get hold of the newest possible arimporcmd-tool. Setting this in unix:

SRM 7.6.4

Dear all,   I am having an issue with User responses not being mapped to the backend incident. The value of the mapping gets truncated to 254 by the time its written to the back end incident. I am concatenating the values from user responses which when added up teh sum goes beyond the 255 charac

Re: Not able to delete a form Overlay

Hi, The server apparently thinks that the index should be there, but it is not. Something has probably failed somewhere, but the rollback was not complete, leaving a discrepancy between the database and the arsystem-repository-tables. Maybe a random timeout issue or something like that. You may n

Fran Kautzer/Corp/Walgreens is out of the office.

I will be out of the office starting 06/30/2011 and will not return until 07/18/2011. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

Re: Java Plugin Filter Plugin Time Outs

Hi , The issue is there are not separate web services admin in their env Actually they wrote a filter which is calling a web service at some point of time its throwing this message ,, any help on how to increase the java socket session timed out value?? thanks On Tue, Jun 28, 2011 at 8:09 PM, L