Hi JD,
You found the areahub loading but not the arealdap.
ARSYS.AREA.HUB
You need
ARSYS.AREA.LDAP
So there is your issue. Add the following line to your ar.cfg
AREA-Hub-Plugin: "D:\Program Files\BMC
Software\ARSystem\arealdap\arealdap.dll"
Then restart. That should do
Hi,
I would suggest calling an ACTL Guide.
This, to my thinking, is a prettier solution than
PERFORM-ACTION-ACTIVE-LINK 1 .
Best Regards - Misi, RRR AB, http://rrr.se
> I have one form that captures user inputs and I am trying to provide some
> sort of a help mechanism right next to eac
That did it and it's logging much more info now!
I can *now* see from logging that the failure to auth is likely simple-bind
being rejected on the LDAP server (I didn't realize LDP uses SASL by
default). When I changed LDP to a simple, non ssl bind, the known-good
login failed there as well. This
I tried the "Temp" table that ARSmarts mentioned and was not able to get it to
fire on "Delete". When it sent the command using Application-Delete-Entry
"$SCHEMA$" $1$ it did not trigger the filter action that ran on "Delete". I am
on ARS 7.5 patch 6 so I hope it isn't a bug but am going to ru
Moe,
You still need one active link per control.
You could use the Active Link on each button to just call a Guide like Misi
suggested.
Each AL would set the ID of the button to a display only field and call the
guide. Then you only need the one AL that finds and displays your help
messages.
From: JD Hood [mailto:hood...@gmail.com]
Sent: Friday, December 23, 2011 08:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: AREA LDAP logging question
** That did it and it's logging much more info now!
I can *now* see from logging that the failure to auth is likely simple-bind
being rejected on t
Yesterday evening we were working a plugin error with BMC. The plugin is used
with a vendor form that that displays data from another Remedy instance. Both
Remedy instances are up and running fine. The plugin however stopped working
with an 8755 error; well, stopped working for the most part. Ye
Is either environment in a server group?
Rick
On Dec 23, 2011 12:09 PM, "Butera, Joseph" wrote:
> **
>
> Yesterday evening we were working a plugin error with BMC. The plugin is
> used with a vendor form that that displays data from another Remedy
> instance. Both Remedy instances are up and run
No. We are running everything on VM's. I forgot to mention that.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Friday, December 23, 2011 12:11 PM
To: arslist@ARSLIST.ORG
Subject: Re: Cyclical Plugin Errors
**
Is either environment
What plugin?
What server does it connect to?
Dump the network traffic and see what SYN packets are sent and see if it is
going to different IP addresses.
Do an nslookup from the server for the remote remedy hostname several
times; see if if you get the same answer for each nslookup.
ARERR 8755: Th
Why in the world did BMC limit the Notes field in WorkInfo records to 255
characters per record? This is maddening for our IT users who didn't have this
limitation in our 7.0x world. The workaround is to email the INC or CRQ with
the information record that exceeds 255 characters. Does anyone
Axton,
The plugin is BMC.CLOUD.ARDBCPLUGIN. The ARMonitor logs shows no indication of
the plugin crashing. Neither do the plugin logs. It resides on the ARSystem
server (linux.) I don't have the ar.conf file in front of me but it just
repeats the plugin name, followed by a server name and por
We had the same issue. We are running AR 7.6.04. Here is what I did to fix
the issue.
Change the field length of z1D_Note to 0 on HPD:HelPDesk form.
Modify the active link HPD:INC:EditWorkInfo and change the description to
LEFT($z1D_Note$, 98)
Thanks,
Wirasat
From: Rick Sharp
To:
"CAI:Events" is an ITSM form. We don't currently have ITSM and Sean said it
was a custom CRM application they've created. However, if you do have ITSM and
this form on your system, I'm sure you could easily incorporate this "feature"
into that form (if it doesn't already exist OOTB).
Robert B
Check SP2 fix some behavior with all the work info feature including this.
2011/12/23 Wirasat Siddiqi :
> ** We had the same issue. We are running AR 7.6.04. Here is what I did to
> fix the issue.
>
> Change the field length of z1D_Note to 0 on HPD:HelPDesk form.
> Modify the active link HPD:INC:E
Now that that's working...
If I have multiple domains defined for LDAP auth in the AREA form, I
understand I need to specify additional arealdap.dll's on
additional AREA-Hub-Plugin: lines, ala:
AREA-Hub-Plugin: "D:\Program Files\BMC
Software\ARSystem\arealdap\arealdap.dll"
AREA-Hub-Plugin: "D:\Pr
I'm not sure if you need an additional dll loaded in the hub. I think that
just having the multiple entries in the config form and having the chaining
option turned on should do the trick. The multiple dll option is when you need
multiple types of authentication (such as having your own single
Yes Misi,
I agree with you on this one. I like being able to use the show
relationships feature to cross reference code and the run process commands
for re-using active links are immune to this. Apart from that they are
pretty much unreadable anyway.
Create a guide and then call it from each even
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