Re: No response from Web Service

2013-05-23 Thread Sylvain YVON
The problem is with consuming an AR System WS from a client, not an external WS from a filter, so it would rather be the Mid Tier Web Services logs along with the server side API+Filter+SQL. On Wed, May 22, 2013 at 11:05 PM, Joe D'Souza jdso...@shyle.net wrote: ** ** ** Ken, ** **

Re: No response from Web Service

2013-05-23 Thread Jean-Louis Halleux
Hello, I had the exact same issue for another OOTB web service (SRM_RequestInterface_WS). I found that there was an issue with the Start and Max values of the web service. When those values are set, the query tries to retrieve all rows from the DB (even if they are set to low values), and it

Re: No response from Web Service

2013-05-23 Thread Rüdiger Tams
Hi there,   this WS is working on my installation. ARS 7.6.3, ITSM 7.6.3, SOAPUI 4.5.1, Apache Tomcat only.   This ootb WS has 3 functions: - Modify - Query (single INC) - QueryList (multiple INC)   Query for sinlge INC is something like urn:Incident_NumberINC1234/urn:Incident_Number   For

Re: need help about integrating ITSM with Service now

2013-05-23 Thread Jiri Pospisil
Hi, I wish there was a simple answer to your question, but when you start talking about integrating to workflow systems, it is never simple in my experience. In a nutshell, you need to 1 - talk to process owner(s) and users on each side to identify what the process is that is meant to be

MODIFY - HPD_IncidentInterface_WS

2013-05-23 Thread Rüdiger Tams
Hi there, I have a short question regarding the ootb Incident Interface Webservice HPD_IncidentInterface_WS, modify functionality. I thought that I can use this WS to relate a CI to an already existing Incident additionally to an existing INC-CI relationship. I tested this today but the

Remedy Position in San Antonio TX

2013-05-23 Thread teresa S Fannin
Arslist members, I am looking for a Remedy Developer that would be responsible for analysis, design, code, and testing of multiple components of the ITSM application across one or more clients. This person would be involved in maintenance, enhancement and/or development work of complex

Re: huh? financial news for bmc ?

2013-05-23 Thread Shellman, David
Joe, Not sure how much money you can make playing the Ukulele. Back in the 70's, Tiny Tim seemed to be able to make a living off playing one. ;) Dave -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent:

Re: need help about integrating ITSM with Service now

2013-05-23 Thread Tommy Morris
Service Now has a Remedy Connector web service app already available. Hit up the SN wiki site and search for it. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Wednesday, May 22, 2013 11:56 PM To: arslist@ARSLIST.ORG Subject: Re:

Re: huh? financial news for bmc ? (crazy idea)

2013-05-23 Thread Pierson, Shawn
A lot of companies use both, but I also agree that SQL Server seems to be used for a lot more instances than Oracle. I just did a quick look and it's hard to find solid statistics on database usage or licensing. Oracle certainly makes more money off of databases than anyone else, but that's

Remedy - Archiving Data

2013-05-23 Thread Christine Milton Hall
Hi Everyone Hoping to get some feedback to the following: We are looking into archiving our Incident Management data. We are currently running 7.5.1, but expect to upgrade by the end of the calendar year. The modules currently running are IM, CM, AM, SRM (not heavily yet, so many requests

Re: huh? financial news for bmc ? (crazy idea)

2013-05-23 Thread Hennigan, Sandra
I prefer SQL as well. When Remedy backends to Oracle, I need a DBA to provide assistance. And this is great if you have a full Oracle shop in the organization. When Remedy backends to SQL, I (generally) do not need a DBA to assist. With SQL, I can setup the back-up schedule, do backup on the

Re: huh? financial news for bmc ? (crazy idea)

2013-05-23 Thread Lee Cullom
I tried to be conservative with the 80%. I really believe it is accurate. It's also attested to by Microsoft's financials. They're growth in the Server business unit has been between 15-20% in many consecutive quarters. That particular business unit is a stand-out when compared to some of

ARS 764 and Multiple Developers

2013-05-23 Thread Frank Caruso
We are running into performance issues on our development server and we think it has to do with having multiple developers. It seems we can save a few changes to work flow and the system handles the updates. But then all of sudden the server hangs. We get database timeout errors or the change

Re: ARS 764 and Multiple Developers

2013-05-23 Thread jham36
Make sure your dev server is in Developer Cache Mode. Check the server settings form. On Thursday, May 23, 2013 2:11:58 PM UTC-4, Frank Caruso wrote: We are running into performance issues on our development server and we think it has to do with having multiple developers. It seems we can

ITSM web service connections to Microsoft TEP?

2013-05-23 Thread Doug Blair
Hi! Before I spent the whole weekend, or perhaps the next month, trying to dig through this, has anyone done any sort of integration between BMC ITSM Incidents and the Microsoft TP Ticket Exchange Platform that they'd be willing to share? Doug -- Doug Blair +1 224-558-5462 Sent from my new

Preventing a local table field sort action.

2013-05-23 Thread Reiser, John J
Hello Listers, ARS 7.6.03 MS SQL 2005 Windows 2003 Enterprise I am working on a form that has a look up table field. This table field has a column for an Active Link button. I need to prevent the user from charging the sort order on this table field. I know sorting doesn't sound like a big deal

Re: Preventing a local table field sort action.

2013-05-23 Thread Grooms, Frederick W
Each individual column of the table has a property for Enable Sort In Dev Studio click the actual column in the table and set the property there Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Reiser, John J Sent:

Re: Preventing a local table field sort action.

2013-05-23 Thread Reiser, John J
Fred, I was hoping you weren't going to say that. That means my system is not functioning as designed because I can't get that to work. Thank you, --- John J. Reiser Remedy Developer/Administrator Senior Software Development Analyst Lockheed Martin - MS2 The star that burns twice as bright

Re: Preventing a local table field sort action.

2013-05-23 Thread Grooms, Frederick W
Do you have Fixed Headers turned on in the table properties? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Reiser, John J Sent: Thursday, May 23, 2013 4:39 PM To: arslist@ARSLIST.ORG Subject: Re: Preventing a local table

Re: huh? financial news for bmc ? (crazy idea)

2013-05-23 Thread Howard Richter
So if that is correct Oracle could go after Amazon/Microsoft/SAP by writing one check. Larry must be planning a very large party, if this works the way we have planned. hbr -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of

Re: huh? financial news for bmc ?

2013-05-23 Thread Howard Richter
Joe, Let me know when you post a YouTube of you on the Ukulele. hbr -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Wednesday, May 22, 2013 11:32 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial

Re: huh? financial news for bmc ? (crazy idea)

2013-05-23 Thread Rick Cook
He could hold it on the Hawaiian island of Lanai, which he recently purchased. Rick On May 23, 2013 12:16 PM, Howard Richter hbr4...@gmail.com wrote: So if that is correct Oracle could go after Amazon/Microsoft/SAP by writing one check. Larry must be planning a very large party, if this

Atrium Installation - admin operations are disabled

2013-05-23 Thread Arun M
Hi, I have upgraded Atrium Core 8.0 to 8.1 on my primary server, when I try to run the installer on the secondary server of the server group I am getting admin operations are disabled similar to KB - KA358805

Re: Atrium Installation - admin operations are disabled

2013-05-23 Thread Arun M
Looks like the installer is trying to import SYS%Message_Box1.def setting Admin Ranking to the secondary server and removing failed product catalog record on the share application properties fixed the issue. ___

Re: huh? financial news for bmc ? (crazy idea)

2013-05-23 Thread Howard Richter
The new home of RUG or ORUG? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Thursday, May 23, 2013 6:18 PM To: arslist@ARSLIST.ORG Subject: Re: huh? financial news for bmc ? (crazy idea) ** He could hold it on the

Re: huh? financial news for bmc ?

2013-05-23 Thread Joe Martin D'Souza
Ha I wish! I'm just trying to learn to play that 4 string toy and just recently found out its significantly different from a regular guitar that I'm already familiar with! Joe -Original Message- From: Shellman, David Sent: Thursday, May 23, 2013 8:45 AM Newsgroups:

Re: huh? financial news for bmc ? (crazy idea)

2013-05-23 Thread Joe Martin D'Souza
While I agree with that the SQL server seems to be easier for certain things (case sensitivity being one of the biggest thing), Oracle is a lot more flexible when scripting selective type of backups and restores. I do not think that is even possible with MS-SQL. That’s a big winner when your

Re: huh? financial news for bmc ?

2013-05-23 Thread Joe Martin D'Souza
I think I am one of the last persons to have created a YouTube account! That I did only because a video I wanted to send to some of my friends of me struggling to drill some ice while ice fishing at the Matanuska Lake at Alaska, looked too funny not to share considering a local tour guide

Re: ITSM web service connections to Microsoft TEP?

2013-05-23 Thread Joe Martin D'Souza
I do not know what Microsoft Ticket Exchange Platform is, but if since it sounds like it’s a Microsoft product, and you are considering web services, you might want to dig around to find out if the Microsoft BizTalk server which is like a orchestrator engine, can do what you might be looking