Re: BUG14 ? BSUG14?

I don't think they can get you the codes directly - they must be using some sort of a tracking cookie to ensure that those rooms are booked by conference participants so the hotel could track that they were used in the right context. They probably then use that information to track their financial

Re: ARSLIST LIVE Panel

Thanks Jason, I am VPN'ed to a customer's network right now working on something for them so cannot establish a connection to download that pdf. Nor will I be able to connect to the communities I think. If you have a copy of it would you be able to send it to me offline? Joe _

Re: Extra pass to WWRUG

I want to thank John for the most amazing gift of this ticket. I met some great people, possible job leads but most of all made some awesome friends. Kinetic winning the award for product is so well deserved and I look forward to interacting with it in a future gig. So I don't know how to pay K

Re: BUG14 ? BSUG14?

Claire, Usually, they will give you a code when they release the official statements about the conference. Be patient. :) Sent from my iPhone > On Oct 7, 2013, at 8:10 PM, "Sanford, Claire" > wrote: > > Out of curiosity, I contacted the Swan/Dolphin hotels. > > BMC has a block of rooms at

Re: BUG14 ? BSUG14?

I'm hoping they have gov/mil rate. :) Sent from my iPhone > On Oct 7, 2013, at 8:10 PM, "Sanford, Claire" > wrote: > > Out of curiosity, I contacted the Swan/Dolphin hotels. > > BMC has a block of rooms at the Dolphin from 10/11 to 10/19 (this is from the > reservation agent). > > The cat

BUG14 ? BSUG14?

Out of curiosity, I contacted the Swan/Dolphin hotels. BMC has a block of rooms at the Dolphin from 10/11 to 10/19 (this is from the reservation agent). The catch is that you HAVE to reserve your room via BMC. I hate conferences that do this! Just give us the rates and let us book our rooms

Re: ARSLIST LIVE Panel

Hey Joe, check this out: http://media.cms.bmc.com/documents/BMC+Ideas+Overview.pdf Laurent also created Where to post your question to ensure maximum visibility? which should help with the overall Communities structure. Ideas are just one of the docume

Re: ARSLIST LIVE Panel

Carin, I can't find your email address. Could you get back to me if and when you read this? We were talking about the RFE thingy and the BMC Communities at the RUG and we didn't get an opportunity to log on there to see where you can post RFE's Joe _ From: Action Request Sy

Re: ...ranges out of reserve range

Is this a custom filter, or one created in base mode?it must be Custom to be able to see the custom field... Does the user in question have access to the field?...did you grant permissions properly? On Mon, Oct 7, 2013 at 1:36 PM, Young, Ronald P. wrote: > ** > > Ok..I created the overlay s

Re: ...ranges out of reserve range

Ok..I created the overlay so the form went from unmodified to overlaid in Best Mode. So I go to create a field and it states to create a new field it must be in view overlay...do you wish to continue. So I did and then created my field and made all the needed changes to the properties...oh and I

Re: ...ranges out of reserve range

Ron, First - Stay out of Base mode...if you can't do something in Best Practice, you need to figure out how to do it theregoing to base IS NOT THE ANSWER to your problem... Second - More than likely the reason you couldn't create a field is because you were right clicking somewhere on a view t

Re: ...ranges out of reserve range

Ron. That warning thing does not mean much. In fact I wish BMC rewrote that message under other different conditions. Personally I stay away from the 1000x range. From observation of what you see in the fields meta table, BMC Software has encroached on that range and have built field si

Re: ...ranges out of reserve range

Oh and the form I am says overlaid if that helps or matters. I thought I could add to overlaid forms while in Best Practice mode but again all fields were grayed out to where I couldn't select them. Thanks, Ron Young "To the world you may be one person but to one person you may be the world."

Re: Thanks to all for WWRUG13

That center of gravity thing is annoying! A few months without regular workouts or reducing mileage on my ASICS and I’m already feeling the CoG slip a little more lower! Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Support Sen

...ranges out of reserve range

Thanks much Michelle for the below email! I know I have inquired about this previously but I want to follow up because I am still getting the same error. I have Dev 8.0. I am in "Base mode" because even in Best Mode not would not let me add a character field...it was grayed out. So I went back

Re: Trying to validate work log not to allow Blanks

Exactly.. A good visual way for users to be warned, instead of error or warning mechanism would be to identify which fields you want to product, and have a small icon near those fields called 'Data Police' or something like that where the user knows that information in that field may get peer o

Re: Fonemine's MobileForce and ITSM 7.6.4?

Howard, I have not worked with Fonemine's MobileForce specifically but I worked with what could be a competing product for field force mobility, called ETAdirect from TOA Tech. TOA Tech's ETAdirect like Fonemine's MobileForce is also a cloud based solution, so not on premise, and needs the use

Re: Trying to validate work log not to allow Blanks

Kinda what I usually say about these requests, too. You're trying to apply a software solution to a human problem. Have management address the human problem, and you won't need the software to fix it. And to paraphrase Joe, it's an exercise in futility to make something foolproof, because they s

Re: Trying to validate work log not to allow Blanks

Just my 2 cents.. Requirements like these ultimately converge down to a training issue where you explain to the users how important it is to have good data in that field. You might disallow spaces or multiple spaces or carriage returns - what are you going to do about users that do something li

Re: Trying to validate work log not to allow Blanks

Try using 2 ActiveLink/Filters First Set Worklog = LTRIM(RTRIM($Worklog$)) Second Run-If: (NOT ( 'Worklog' LIKE "___%" ) ) OR ( 'Worklog' = $NULL$ ) Error This way if the worklog entry is not at least 4 characters the user will get an error Fred From:

Fonemine’s MobileForce and ITSM 7.6.4?

All, I was just brought into a project where we are looking to use Fonemine’s MobileForce with ITSM 7.6.4 and create a service request app. Since there is not a lot of info on the Fonemine’s MobileForce website. So I need to ask has anyone had any dealings with Fonemine’s MobileForce and ITSM

Re: CI searching

If you want to do a customer form then you should do the search against the Bases Element form. -Original Message- From: Saji Philip To: arslist Sent: Mon, Oct 7, 2013 12:22 pm Subject: CI searching ** Hi List, We have a unique "good to have" request from out asset stakeholders. Th

CI searching

Hi List, We have a unique "good to have" request from out asset stakeholders. They want to create a search for CIs by cutting and pasting it into a field. Currently, they are creating a huge advanced query by adding the CIs one by one. We have process using Excel to build out the query which the

Re: CMDB Precedence Setup Question

If you include multiple source datasets in 1 job with the same precedence value, you'll get the data from the source that was merged last. You would need to update your precedence values or run 2 separate jobs to control which dataset is merged second.   And fix C.     Jason Bess

Re: CMDB Precedence Setup Question

If it is Null then it will be updated if the merging dataset has a value. -Original Message- From: Scott Philben To: arslist Sent: Mon, Oct 7, 2013 10:25 am Subject: Re: CMDB Precedence Setup Question ** Correct. I missed that in the diagram. C = 600 so neither of them will update i

Re: CMDB Precedence Setup Question

** Correct. I missed that in the diagram. C = 600 so neither of them will update it, it appears.On Oct 07, 2013, at 10:20 AM, Roger Justice wrote:** It is not A against B, it is A against C and then B against C. What is the value for the attribute for C.-Original Message- From: Scott Philb

Re: CMDB Precedence Setup Question

It is not A against B, it is A against C and then B against C. What is the value for the attribute for C. -Original Message- From: Scott Philben To: arslist Sent: Mon, Oct 7, 2013 9:04 am Subject: CMDB Precedence Setup Question ** Listers: If I have two datasets (A, B) reconciling

Re: Thanks to all for WWRUG13

HUGE congrats to *Dan *and the bigger team: - WWRUG *Board Members*, who designed for success - WWRUG *Volunteers*,* *who made the experience great, every single day And ... also *all of you* who participated (aka "who were able to get buy-in from their manager", because we *all *want to go

Re: ARSLIST LIVE Panel

ARSlist is definitely where all started, thanks to *Dan *(and great support from *Doug *-- see slide 3 ) Adding more explanations regarding terminology: - "BMC Communities" (this name) indeed is 2 years old - "Developer Network" was the previous n

Trying to validate work log not to allow Blanks

Hi List, We are trying to update the work log when the ticket status is In Progress. We are able to achieve this with a Display Only Form but it allows space and enter which it should not. $Worklog$ != $NULL$ AND $Worklog$ != " "AND $Worklog$ != " " Kindly let us know whether there is any work ar

CMDB Precedence Setup Question

** Listers:If I have two datasets (A, B) reconciling into a third (C) and I set precedence rules such that A = 500 and B= 500 for a particular attribute (other attributes are set up with different precedence rules), which dataset wins when it comes time to copy into C for that particular attribute?

Re: Question on Webservice

Hi, Thanks to all for responding on this issue. But if these two new fields are also not madatory for appliaction A to provide value in. what would be scenario? 1. Should I still share updated webservice with botha ppliactions A and B. 2. Should I share updated webservice only with application A

Re: Indexes dropped

My plan: 1.- From the preproduction environment I created the DDL sentence to recreate all core indexes (like the active links indexes) 2.- Go to a back up of the database and get the definition (DDL) of all indexes that fits in one of the next patters: i#% ib#% ih#% it#% Being # a digit and %

Re: Indexes dropped

Just my thought: If you have last known good database backup, then you may run SELECT on schema_index table, e.g. select RECORDID,SCHEMAID,LISTINDEX,NUMFIELDS,UNIQUEFLAG,INDEXNAME from schema_index understand the amount of indexes , then you should be able to restore this db backup to another

Indexes dropped

Hi listers, I've been a long time since the last check at this list. Lot's of work combined with a complicated personal situation. I promise to return in the near future, but now, I'm embarrased to say that Iwill only post when I need help. Well, I have a huge problem. In a production server all

Re: Need to show data in display form

Hi, You must store your email addresses as a comma separated list, or "newline"-separated-list. The difference is that it will be sent as One or Multiple emails depending on what you do. This is the field you will send to your filter later. If you have all allowed email addresses in a Form, and t

Re: 2013 MVP

Many congratulations David, well deserved award. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Easter Sent: Friday, October 04, 2013 9:42 PM To: arslist@ARSLIST.ORG Subject: Re: 2013 MVP ** Short summary - it's all LJ's fault. :-) First of