There is hotfix available for this issue. Can you tell me the request
number you submitted with support. I will send you the hotfix via ticket.
Regards,
Vaibhav
On Feb 27, 2015 3:33 AM, "BradRemedy" wrote:
> **
> Hi All
>
> I have Smart IT installed against ITSM 8.1. The installation went throug
I am certainly enjoying it...
On Feb 27, 2015 4:30 PM, "Joe D'Souza" wrote:
> **
>
> I just heard that too on CNN. Along with a lot of other depressing news.
> Makes me sometimes wonder if it really is that bad to not stay informed
> about current affairs. Ignorance is sometimes bliss..
>
>
>
>
I just heard that too on CNN. Along with a lot of other depressing news.
Makes me sometimes wonder if it really is that bad to not stay informed
about current affairs. Ignorance is sometimes bliss..
Joe
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST
Hello Listers,
I have several career opportunities available for BMC Remedy ITSM
Administrators and Custom Developers in Virginia, Colorado and work from
home. Full time with salary, benefits, training and innovative client
projects. E-mail resumes to echast...@actionet.com. Must be US citizen an
It's hard to speculate on something that I haven't seen yetJ
However, I expect that one difference will be that it won't work on older
servers such as 7.6.04 which will have a lot of data needing archiving.
A further difference is that this solution is entirely adaptable. In addition
t
A second lesson is that he passed away from COPD from smoking
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Richter, Howard (CEI - Atlanta)
Sent: Friday, February 27, 2015 1:44 PM
To: arslist@ARSLIST.ORG
Subject: RIP: Leonard Nimoy
**
All,
All,
For those who watched Star Trek as a kid and thought that the future the show
was showing, was what future generations would be living. This is a sad day.
I have always wonder how many of our scientists, engineers and others, got
their starts because of adventures of Spock, Jim Kirk and th
Good thread going. Looking back at the original post, I wonder if there will
be a difference between the OOB archiving BMC Is working on for ITSM 9.0 and
the solution Ben has provided.
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Thanks! This is exactly what I needed. I did go over all that's in the manuals
- it's what isn't in the manuals that
I was hoping to find out - the "gotchas"
Thank you very much for your advice and suggestions!!
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST
Well, I did find this right after I submitted that:
https://docs.bmc.com/docs/display/public/brid81/Update+to+the+multi-tenancy+model
which says this:
The update to the multi-tenancy model addresses issues related to row-level
security on the Company ID field (Field ID 112) and Vendor Assig
Since you do not have a load balancer in front of it , you probably don't want
to make a server group.
Making it into a server group is pretty easy - there's step by step directions
in the docs. Basically you do this:
1. Change the server alias to your server group name - this should mat
Hi,
This is working as expected.
As you mentioned, Multi-tenancy is based on either of those fields on an
Incident so as long as you have membership to one of the Group ID's you will
see the Incident.
So if Support Group 1 has access to the Customer "common" Company, then they
would see all re
No load balancers. Testers will be accessing them directly through different
dns names. Butsince the 2003 server was
created as a standalone server (i.e. NOT in a server group...) how can I now
make it into a server group member? Do I need
to reinstall it as an actual server group and server
Are you going to put the servers behind a load balancer? Or are they going
directly to the servers?
You could put them in a server group at least temporarily - this will prevent
servers from stepping on each other's toes. Make sure you define the entries
in the Server Group Operation Ranking
Hi all-
ARS 8.1.02, ITSM 8.1, etc - totally Remedy workflow question - architecture
doesn't matter.
We are doing a test configuration on our dev server trying to configure
multi-tenancy as follows:
1.) All People records belong to a company "MyCompany"
2.) Support users are in a company fo
We currently have our AR/Midtier on 2003 servers. They're going out of support
so we want to move the AR/Midtier
system to 2012 servers. Midtier won't present any problems. I'd like to not
have to define a new database and move
all the data to a new database server. So, if we can set up an AR sy
I've had a lot of experience with these.
First - what problem are you trying to solve by adding a server?
William Rentfrow
wrentf...@stratacominc.com
Office: 715-204-3061 or 701-232-5697x25
Cell: 715-498-5056
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On
I'd like to ask a question - I've read the config/install manuals and didn't
find a good definite answer in them.
We have a 7.6.04 system with an AR server, a mid-tier server and a database
server.
What I need to do is to be able to add a second AR and Midtier server on our
system. Should it
I hope someone here has some insight, because I'm at a loss...
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"Where the Answers Are, and have been for 20 years"
Hi All
I have Smart IT installed against ITSM 8.1. The installation went through
with no errors and all looks pretty good.
However, I am having a small problem where if I want to create a new
incident on the Smart IT console that the Urgency, Impact and status drop
down fields are not showing any
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