BMC has changed the way the Analytics universe is built and is telling us we
have to modify database views to make custom fields reportable in Analytics for
ITSM.
Is this true?
Lisa Kemes
Remedy Consultant
Dev Technology Group
DLA Office: (717) 770-6437
Cell Phone: (717) 602-9460
Check migrator's preferences.
Tools - Options- Required Objects ...
If you haven't already, you would need to turn off most, if not all of
these options, to disable the behavior you're talking about ...
-Andy
On May 19, 2015 11:22 AM, KathyMorris kathymorris...@aol.com wrote:
**
Thanks LJ.
Kathy,
Welcome to the wonderful world of Migrator.. :-)
Migrator does some funky things sometimes when migrating forms and fields.
First, when using Migrator, even though you select the forms, and then right
click and select Form Only, you'll also want to check to make sure that
under
The delta data tool migrated data, not forms/workflow
On May 19, 2015 9:59 AM, KathyMorris kathymorris...@aol.com wrote:
**
Hi all,
When upgrading from AR System 7.5 /ITSM 7.0.3, oracle 11 G – we are
running into some challenges bringing the forms/AL/Filters over.
When using Remedy
Thanks LJ.
Our admin created a Custom Form A in 7.0.3 ITSM that is associated with the OOB
Help Desk form in 7.0.3.
Is there any reason why when I use Remedy Migrator 8.1.2 to migrate the Custom
Form A – the tool brings all the related forms associated with Help Desk plus
the Custom Form
Hi,
The API version is not really an issue. There are no new data types in 8.1.2,
so there is no issue.
These are some differences:
1. RRR|Chive does not need a starting date, it will compare the modify date on
all records very efficiently, and move the delta only
2. RRR|Chive only uses the
Hi all,
When upgrading from AR System 7.5 /ITSM 7.0.3, oracle 11 G - we are running
into some challenges bringing the forms/AL/Filters over.
When using Remedy Migrator 8.1.2, I do not want to bring the related objects
- I just wanted to migrate about 10 custom forms that we built in 7.0.3.
Thank you! Yes I tried changing the options and it worked.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Timothy Powell
Sent: Tuesday, May 19, 2015 1:07 PM
To: arslist@ARSLIST.ORG
Subject: Re: 911: Upgrade to 8.1.2
**
Kathy,
Welcome
Not sure if anyone knows. But I noticed Remedy9 being more mobile based
and a friendly customer oriented GUI. In saying that. Is this Smart IT?
Or is Smart IT more for pre 9 and Remedy9 is already integrated with Smart
IT? Or is Remedy9 totally different?
SmartIT is just a GUI front-end for ITSM, it was introduced before Remedy v9
was released. Consider SmartIT an alternative interface to ITSM as compared to
the standard mid-tier interface if you will. I believe a new version of SmartIT
was released along with the latest release of ITSM 9 but I
Hi,
We are trying to configure the DDMT - and having trouble with the syntax
for the config files. We were able to see differences, but not migrate
successfully.
We just want to migrate People data from one server to the next. We
checked the RRRChive web page which shows this works
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