Re: Failing on ITSM (ARS) 9 install

2016-01-08 Thread Walters, Mark
Check the /opt/bmc/ARSystem/Logs directory (or equivalent on your system) for a file called arCacheOutput - what does it contain? I've just seen a similar problem where I had not installed the compat-libstdc++-33.x.x.x.i686 package to provide the 32 bit libstdc++.so.5 file required by the

Re: Failing on ITSM (ARS) 9 install - done (not quite)

2016-01-08 Thread Ben Chernys
Just an FYI. ARS is up and running - now licensing and installing each of the ITSM apps is left. Fred: I really like the newish SQL Developer that comes with Oracle 12c and didn't know it came with 11 - which I am using on 8.1 Cheers Ben From: Action Request System discussion

Upgrading to Version 9.0 - Old Definition source server not specified in Settings.

2016-01-08 Thread Thad Esser
We are doing a dev environment upgrade from ARS 8.1 to 9.0 (Windows all around). When attempting to follow the process for code reconciliation from a snapshot, Developer Studio is giving an error (screenshot): [image: Inline image 2] Which, when you look down in the "Settings" section, the

Re: Failing on ITSM (ARS) 9 install

2016-01-08 Thread Grooms, Frederick W
I haven't got up to 9 but the 8 installer asks what admin user to create (instead of using Demo) Depending on which CentOS version you are on there may be several files to install. Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ben Chernys

Re: Failing on ITSM (ARS) 9 install

2016-01-08 Thread Ben Chernys
Hi Mark, Thanks for responding & Happy New Year! Yeah. I figured the installer builds a few minimal tables with SQL and then uses arcache to build Demo and then launches a bunch of imports and loads. I followed the install guide which asked for libstc++.so.6 but only installed the x64