Re: Unable to login into Mid-Tier config page

I'm having a simliar issue. MT Version 8.1.SP02 Patch 001 201510061543 Hotfix Websphere 8.5.5.3 Clustered Environment BIGIP <-> (2 HTTP Servers) <-> (2 JVM Servers Clustered) <-> ARS 7.5P4 We are working through a case with BMC aslo. - We followed some on the KB listed here. Further

Re: Creating ticket through ms lync in remedy.

Hi Harsh, BMC has a product called virtual agent. This is a chat application which can be integrated with Lync and the VA product will take care of Ticket creation. Hope this suits for your use case, but there will be cost involved in it. Just an idea from my end. Thanks, Anil K On 10-Mar-2016

Re: Create Related Request Functionality

Hi Dylan I haven’t thought about Incident to Work Order but I have modified the Incident to Change. This involves two active link guides. HPD:INC:QuickActions_CreateRequest pushes the data to the SHR:LandingConsole via active link INT:CHG:HPD:INC:CreateAssociation_Change_003 The syntax for

Re: Unable to login into Mid-Tier config page

Hi Gourav, I have applied solution from above KB, but no luck. Thanks and Regards, Rudra On Wed, Mar 9, 2016 at 11:59 AM, Jain, Gourav wrote: > ** > > This issue comes session is expired. So try below KB article. > > > > >

Re: ARERR[331] You do not have write access to this record

Ho Doug, To me this seems like a very good solution. You do it only if a permission issue is encountered. Best Regards - Misi, RRR AB, http://rrr.se > Misi, > > I don't remember the exact version this was introduced in, but it was by 8.1 > timeframe I am pretty sure. > > Yes, it does

Re: Creating ticket through ms lync in remedy.

Hi Guys, Is there any way we can invoke a webservice call through microsoft lync.? Regards, Harsh On Thu, Mar 10, 2016 at 3:26 AM, Harsh wrote: > Hi Experts, > > We were working on one of the integration request where we need to create > a ticket through microsoft lync