We had a SSL issue with VA 7.0 or 7.1 (before BMC bought it). I am not sure
how much if any of the code is the same these days?
The Java code within VA was very picky about certificates and having a
completely valid certificate chain. Our configuration is Apache web server
(httpd) which is a proxy
I would suggest not involving IIS at all if you can help it. I struggled to
get Openfire loading from Smart IT for weeks of webex sessions with BMC support
and we finally got it kind of working, but then it stopped again. I never
tried getting the virtual agent up and running but I assume it’s
If you are running a version older than 9.x there was an issue with Https and
self signed certs.
From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on
behalf of BradRemedy [bradrem...@gmail.com]
Sent: Tuesday, August 23, 2016 9:17 AM
To: a
Hi
Need some urgent help please.
Has anyone been successful in getting Virtual agent to work with HTTPS ?
Our mid tier server is running IIS and Apache (standard configuration) with
a SSL cert binded to HTTPS. We have installed Virtual Agent and specified
HTTPS as the protocol with port 443. The
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