Hi Alexander,
you are looking for the driver programm.
See 7.1 C API Reference chapter Using the driver program from the
command line on page 419 ff.
Kind regards,
Albert
Alexander V. Doronin schrieb:
HI!
Is there any way to open Remedy Form with filled fields (from CLI
parameters) in Rem
problem go away.
Hope this helps..
Cheers
Joe
--------
*From:* Albert Bihler <[EMAIL PROTECTED]>
*To:* arslist@ARSLIST.ORG
*Sent:* Wednesday, November 12, 2008 4:05:22 AM
*Subject:* ARERR [8961] Required element expected
Hi list,
I have got two ARS servers one with ITSM7 (server A) and one just with
ARS installed (server B). I am trying to use "HPD_IncidentInterface_WS"
web service that comes with ITSM 7 to modify existing incident tickets.
Therefore I created a form on server B that holds the Fields I'd like
Hi,
Michiel, thank you for the link to the appropiate document.
It seems to be a good starting point.
... So what I usually
do is write another form with some workflow and put that in front of
the interface form.
So you are using your own interface form to talk to BMCs
interface from.
One of
Hi list,
does anybody have a best practice guide or whitepaper on how
to build interfaces between ITSM Incident, Problem and Change
Management and 3rd party systems?
On home grown system we normally create an interface form
that handles the interface actions. We never allow the 3rd party
systems
ring the $USER$ is
the one that submitted the User preference form (Default-OTB) then they
will be able to modify (their own record) with just a read license
Doug
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Albert Bihler
Hi list,
is there a way to check using workflow whether the user that
is running the workflow has currently a read, read (floting) or
write (floating) license?
Whenever a user leaves our main form we write some field
values to a user preferences form (on window close). This
works fine as long as
age-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Albert Bihler
Sent: Monday, December 03, 2007 12:27 PM
To: arslist@ARSLIST.ORG
Subject: Trouble with external table qualification using != $NULL$ on enum
field
Hi list,
I am currently a bit st
Hi list,
I am currently a bit stunned how ARS / Oracle try
to do searches on enum filds that check for != $NULL$
On a tabel field that uses an external qualification
as "'enumflag' = 0". I can see in sql log something
like "... where (T385.C536870961 = 0)...".
If I try this using "'enumflag' !
Hi Janie,
you could use an attachment field and the PERFORM-ACTION-ADD-ATTACHMENT
special run process to get the attachment from the client into the ARS
server and then use some filter workflow with
PERFORM-ACTION-SAVE-ATTACHMENT to save it on the servers file system.
Kind regards,
Albert
J
Hi list,
is there a way to get the current accessibility (read/write, read only,
diabled)
of a field using Active link workflow? We want to avoid some Active Links
that run on Return if the field access is read only at the time the user
fires
the workflow.
Or does anybody know of a way to wo
Hi Joe,
here comes the literal translation to German:
Usage Statistic of Selected Solution -> "Gebrauchsstatistik der
ausgewählten Lösung" or maybe "Anwendungsstatistik der ausgewählten Lösung"
Usage Count -> "Anzahl Verwendungen" or maybe "Gebrauchszähler"
and Spanish:
Usage Statistic of Se
Hi list,
for a while now I can't access Remedy supportweb with Internet Explorer.
Therefore I was using Netscape. But since last week this doesn't work
either. Here is my expericence with the Browsers I have currently installed:
- Firefox 2.0 I can log in to supportweb, if I try to view open iss
Hi list,
if I check my database there are some tables that I haven't seen before.
Does anybody know for what are AR0CHAR* tables used? For me it seems as
if they are related to the full text search option. But I can't find
any documentation.
ARS 7.0.1 (Server group)
Solaris 10
Oracle 10gR2 (RAC
Hi Shafqat,
how are you? What are you doing?
Kind regars,
Albert
Heres the part of ar.h you are looking for.
/* Client Id for an API program */
#define AR_CLIENT_TYPE_UNKNOWN 0
#define AR_CLIENT_TYPE_PRE_501/*
Pre 5
Hi list,
we are currently migrating a ARS application from Sybase to Oracle
10gR2. A big problem is that Oracle by default is case sensitive and
users are used to execute searches without caring about the case.
We applied KM-00012018 without great success.
We also played around with the
Hi list,
is someone out there running a ARS Server group on a Oracle RAC (Real
Application Cluster) and willing to share some experience and
configuration settings? Any real live information about how ARS manages
a cluster fail over?
Best regards,
Albert
Hi folks,
seems that they have fixed this issue. Yesterday (16:00 CET) I replied
to a support mail without changing the subject and it was accepted.
Have a nice friday
Albert
___
UNSUBSCRIBE or access ARSlist Archives
Hi Michiel,
I don't know why it didn't work for me. I got a
"BMC Software - Customer Support Email Rejection Notice"
from them stating this:
> To provide more efficient processing of emails to BMC
> Customer Support, our automated system requires your
> Support ID to be included in the subject f
Hi Carloyn,
I think since the new support web site was released
the parsing of the subject line is not that generous
(or user friendly) than it used to be.
You have to insert Support-ID AND Issue-ID in the subject
line. The prefix and even the order of these ids seems to
be important. For my the
Michiel Beijen schrieb:
** This is always a thread that gets lots of results, I will chime in...
Of course, you can run Oracle on Windows as well.
The Oracle-is-case-sensitive-and-MSSQL-is-not is not true anymore, you
can configure Oracle 9 or 10 as well to be case insensitive and in MSSQL
yo
Hi,
you could also use a $PROCESS$ Application-Confirm-Group to
set a temp field and check on a later running Active Link whether the
field contains 1 (user is member of the group) or 0 (user not member of
the group).
Advantage:
- renaming of groups does't break workflow
Disadvantage:
- tw
Hi,
after struggling a bit with the expire and path parameters of cookies it
works now the way Eric suggested. Thank you very much Eric and all the
others.
Best regards,
Albert
Eric Cleereman (IT) schrieb:
Hi Albert,
The following isn't pretty, but should be possible:
Embed a javascript
Hi,
when I set a value in a cookie on the login.jsp using:
document.cookie = "ARSApp=XYZ";
Mid-Tier removes this value as soon as the user logs in.
So it is not available on the logout.jsp. The cookie
contains something like this:
JSESSIONID=BC188BBD31A90DDE959A0EB0ACD6E90D;
IP-Restriction-G
using FrontPage and it worked out
OK
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Albert Bihler
Sent: Tuesday, April 18, 2006 10:49
To: arslist@ARSLIST.ORG
Subject: Customized login and logout page
Hi list,
in the good old 5.x
Hi list,
in the good old 5.x days it was possible to customize Mid-Tier login and
logout pages for each application. Now we are on Mid-Tier 6.3 and until
now I have not found a way to customize different login and logout pages
for different applications on the same Mid-Tier.
I have created d
26 matches
Mail list logo
