Re: portmapper and load balancer

2008-06-07 Thread Ann Kosch
On Tue, 3 Jun 2008 22:55:01 -0500, Ann Kosch [EMAIL PROTECTED] wrote: Has anyone got a working system that uses a MidTier server not behind a load balancer and one (yes, one) Remedy server behind a load balancer AND... WE DO! Well, it seems to test fine anyway and I just released it back

Re: portmapper and load balancer

2008-06-04 Thread Ann Kosch
-Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ann Kosch Sent: Wednesday, June 04, 2008 12:34 AM To: arslist@ARSLIST.ORG Subject: Re: portmapper and load balancer I'm sorry..a couple clarifications below... On Tue, 3 Jun 2008 22:55:01

Re: portmapper and load balancer

2008-06-04 Thread Ann Kosch
used. Still waiting to see if there will be objections enough to stop the upgrade. I'll bet the team here figures this out and I'll email the resolution. Thanks again to all who responded! Ann Kosch ~*~ ~*~ ~*~ A. R. Kosch Remedy ARS Administrator [EMAIL PROTECTED] 785-532-4933 Kansas State

portmapper and load balancer

2008-06-03 Thread Ann Kosch
everything else works great. Thanks for any experienced confirmation of this! Cheers, Ann Kosch ~*~ ~*~ ~*~ A. R. Kosch Special Projects/Analyst Remedy ARS Administrator/Coordinator [EMAIL PROTECTED] 785-532-4933 Kansas State University Computing and Network Services

Re: portmapper and load balancer

2008-06-03 Thread Ann Kosch
I'm sorry..a couple clarifications below... On Tue, 3 Jun 2008 22:55:01 -0500, Ann Kosch [EMAIL PROTECTED] wrote: Has anyone got a working system that uses a MidTier server not behind a load balancer and one (yes, one) Remedy server behind a load balancer AND... are using a public DNS/IP

Re: Help Desk 5.5 w/ ARS 7.0.1??

2007-12-14 Thread Ann Kosch
to send this! Cheers, Ann Kosch I'd start out by duplicating your your current production environment on your new server -- this way all OS, DBE, ARS requirements for HD5.x will be met. Then I'd upgrade the OS. Since you're not upgrading the DB, restore a copy of your production database

Help Desk 5.5 w/ ARS 7.0.1??

2007-12-12 Thread Ann Kosch
Hello all, First, I'm here in Kansas where you may have heard there are rampant power outages. Some will last 7-10 days we are told. So, it is nice to be here in my warm university office this evening instead of at my cold house (18 degrees tonight), for now at least :$ But anyway, I

Resolved: AutoRestartARS whereabouts?

2007-12-05 Thread Ann Kosch
Ann Kosch wrote: BMC Remedy documentation for ARS 7.0.1 provides whitepaper Automatically Restarting the AR System Server on Memory Threshold Using AutoRestartARS dated October 2006. All, I posted this resolution via the list web site and it hasn't made it to this list for some reason (when

AutoRestartARS whereabouts?

2007-12-03 Thread Ann Kosch
BMC Remedy documentation for ARS 7.0.1 provides whitepaper Automatically Restarting the AR System Server on Memory Threshold Using AutoRestartARS dated October 2006. But the AutoRestartARS application mentioned (both Windows and Unix references), I cannot locate anywhere. (Since ARSLIST

Help Desk 5.5 on ARS 7.0.1 ? !

2007-11-15 Thread Ann Kosch
Listers, I can barely believe that Help Desk 5.5 is Yes on the ARS 7.0.1 compatibility matrix under Supported on Server 7.0.1?! I keep blinking and focusing my eyes and using a ruler to make real sure... We finally have a better box for development. So, now it is Catchup Time for our ARS