Re: FW: Identity Request Management - Adapter Configuration issue

Hi, Can somebody please suggest steps to resolve this issue ? With Regards Bhalchandra On Wed, Jan 4, 2017 at 4:41 PM, Bhalchandra Deshmukh <bndeshmu...@gmail.com> wrote: > > > Hi, > > > > We are using *BMC Remedy – 9.1*, have extracted adapter through >

Re: FW: Identity Request Management - Adapter Configuration issue

Hi , We have observed same issue on Remedy 8.1 as well .. Can somebody reply how to resolve it ? With Regards Bhalchandra On Wed, Jan 4, 2017 at 4:41 PM, Bhalchandra Deshmukh <bndeshmu...@gmail.com> wrote: > > > Hi, > > > > We are using *BMC Remedy – 9.1*, hav

Fwd: FW: Identity Request Management - Adapter Configuration issue

Hi, We are using *BMC Remedy – 9.1*, have extracted adapter through AZExtraction.bat successfully. Post extraction while configuring adapter on ‘Identity Request Management - Adapter Configuration’ page, we are not able to find any of button is active as below *Add Company - Site

Re: Issue encountered while creating Change request through SRD

mplate that you map to the AOT. If > you are not using a template, see other options. > 3. Create Auto assignment rules based on your requirements to select a > change manager. > > Sent from my iPhone > > On Dec 26, 2016, at 6:08 AM, Bhalchandra Deshmukh <bndeshmu...@gmail.com&g

Fwd: FW: Issue encountered while creating Change request through SRD

We have followed steps to create SRD, so kindly correct if anyone of these are wrong or anything missed in between 1. AOT Creation 2. PDT creation 3. SRD creation Can somebody suggest the solution ? Thanks & Regard