Re: Tracing outbound data froma web service.......

Sean, There is a free Open source tool available on http://www.soapui.org/ Via which you can track the things you are looking for. Thanks & Regards, Bipin Bhavsar / Capgemini India / Airoli (Mumbai). Consultant / ITSM (AOS) Phone: +91-22-39194000 Extn: 2211236 VoIP : + 1 312 799

Re: Reporting and Archiving

Melissa, The most important point is to understand the need and scope of the report data. * Are we going to use current data (say data for last one year) for our reporting? * Are we going to use history data (say data for last 4 years) for our reporting? * Do we need

Re: Mapping fields in Web Service

Web Service by default populates all fields from form. You need to cut (By right clicking, there is CUT option) unwanted fields. Thanks & Regards, Bipin Bhavsar / Capgemini India / Airoli (Mumbai). Consultant / ITSM (AOS) Phone: +91-22-39194000 Extn: 2211236 VoIP : + 1 312 799 E

Re: Crystal report Question

Before running report, please verify database separately (Main & Sub Report). Please check sub-report is linked with main report. Thanks & Regards, Bipin Bhavsar / Capgemini India / Airoli (Mumbai). Consultant / ITSM (AOS) Phone: +91-22-39194300 Extn: 2211236 VoIP : + 1 31

Re: Remedy webservice didn't work after change computer name

Hi Maggie, Have you flushed Mid tier Cache before testing? Thanks & Regards, Bipin Bhavsar / Capgemini India / Airoli (Mumbai). Consultant / ITSM (AOS) /: +91-22-39194300 / Extn: 2211236 / VoIP : 2212003. Cell: +91- 99 20 90 4470. C bipin.bhav...@capgemini.com b www.in.capgemini.com  Together.