Re: Which sp of 7.6.4 is most stable?

2012-03-15 Thread Dmitry Baryshnikov
associated with the Developer Studio. Sure just patching the Clients, including Developer Studio didn't help, and afterall I patched the ARS with SP3 (no ITSM applications, just ARS). Now everything looks ok, and I can create copies of my regular forms. Hope this helps a little bit. Regards, D

Re: Performance Testing with HP PerformanceCenter

2012-03-22 Thread Dmitry Baryshnikov
And what version of the HP Load Runner did you use? Regards, Dmitry Baryshnikov On Thu, Mar 22, 2012 at 8:44 AM, patchsk wrote: > ** Even though you asked for Success story I am responding with our > unsuccessful story. > Not sure if HP Performance Center is new name for HP Load run

Re: How can add a task or group task using a Interface Create???

2012-03-27 Thread Dmitry Baryshnikov
Hi! You may create the change template with the task or task group templates configured for it, and then populate the "TemplateID" field with the change template instance id. But I used this for the new change create, and I don't know if this would work for the existing change.

RKM 7.6.04sp1 russian

2011-06-29 Thread Dmitry Baryshnikov
owledge sources are configured for public visibility. FTS shows the results perfectly. What could be the reason? Locale? Visibility groups? Please help! We're on Win2008/MSSQLExpress2008 (single-byte Win1251). Regards

(RESOLVED) Re: RKM 7.6.04sp1 russian

2011-06-29 Thread Dmitry Baryshnikov
Ok, the problem was with the browser. Turned out that Google Chrome doesn't show the search results. IE works fine. Thank you! Regards, Dmitry Baryshnikov On Wed, Jun 29, 2011 at 2:56 PM, irina solarcuka wrote: > ** > Hi, > I mean that Remedy has two different types of field - R

Re: Choose Russian Language (For View And Data) During Installation Process ARS 7.6.04.

2014-02-07 Thread Dmitry Baryshnikov
Hi Andrey! What OS are you installing to? And what database? If that's Windows/MS SQL, the server OS should be localized, and Russian MUI should be installed. Best case is if you're using the Russian version from the very beginning. Regards, Dmitry Baryshnikov On Fri, Feb 7, 2014

Re: Running ARS on laptop - options

2012-07-16 Thread Dmitry Baryshnikov
editing the VM configuration file so that VMWare doesn't assign the MAC automatically, or configuring the Microsoft Loopback Adapter, which always has the same MAC, and issuing the ARS license for the MAC of the loopback adapter. Regards, Dmitry Baryshnikov On Mon, Jul 16, 2012 at 5:40 AM, benny she

Re: MyIT/SmartIT First Impressions

2015-03-03 Thread Dmitry Baryshnikov
Just for your information - the code scanner is built in the mobile Smart IT apps, and you could use it for the rapid access to the assets in the Atrium CMDB. The bar/qr code could be generated basing on the serial number value in the asset record in Remedy Asset Management. Regards, Dmitry

Re: MyIT/SmartIT First Impressions

2015-03-03 Thread Dmitry Baryshnikov
IT in MyIT you can handle not only IT related assets. Regards, Dmitry Baryshnikov On Mar 3, 2015 7:48 PM, "Pierson, Shawn" wrote: > ** > > Doesn’t that bump up against the limitation of not being directly tied > into Asset Management though? My understanding is that I co

Re: Incident template with tasks - no tasks?

2015-03-11 Thread Dmitry Baryshnikov
Jason is right: now you can attach the task templates only to the changes. Is there an option to use the Process Designer? You could try to develop a process that would create the tasks after the Incident had been created. Regards, Dmitry Baryshnikov On Mar 12, 2015 9:23 AM, "Jason M

Re: Setting up paging and using a modem

2010-08-17 Thread Dmitry Baryshnikov
Hi Tim! We use the Gnokii free tool with the GSM-modem on our server. Some workflow modifications to run the command-line gnokii instructions - and you have free sms notifications for your system. But you should check if your GSM-modem is compatible with Gnokii. Regards, Dmitry Baryshnikov On

Re: Incident Ownership - ITSM 7.6

2010-09-21 Thread Dmitry Baryshnikov
er Login ID$) AND ('Assignment Availability' = "Yes") and instead of mapping 'Owner' to $Full Name$ do the following two mappings: 'Owner Login ID' to $Login ID$ 'Owner' to $Full Name$ Everyting works fine for us now. Regards, Dmitry Baryshnikov On Tue,

Re: ARS 9.1.02 Dev to Prod Clone

2017-02-20 Thread Dmitry Baryshnikov
Hi! Just in case you have missed it, here is is the piece of documentation on the subject: https://docs.bmc.com/docs/display/public/ars91/Renaming+the+AR+System+server Regards, Dmitry Baryshnikov On Feb 18, 2017 02:53, "Fawver, Dustin" wrote: ** Greetings! So I'm pushing t

Re: Installing Remedy 7.6.0.4 on Windows 2016

2017-11-03 Thread Dmitry Baryshnikov
I don't have a clue about your main question, but just for your information: one of my clients is successfully using remedy user tool 7.6.04 against 8.1 server. But that's 100% custom app. Regards, Dmitry Baryshnikov On 3 Nov 2017 5:44 pm, "NormD" wrote: > We're st