Re: ITSM upgrade stuck at 43% no matter what the version is.

What does the install log say? Sent from my iPhone On 2010-05-19, at 1:36 PM, "Hulmes, Timothy W Mr CTR US USA" > wrote: ** Having major problems upgrading to ITSM 7.6 We have upgraded to ARS7.5 Patch 4/CMDB 7.6 Patch 1 successfully. Currently running ITSM 7.0.03 Patch 9 with compatibilit

Task Management

Hi List ARS 7.1 Patch 007 MS SQL 2005 Windows 2003 ITSM 7.0.2 Patch 005 I was wondering if anyone has set up a task to send an automatic "Resolve" Status to the incident after all the tasks of a flow are completed. I don't really know too much about the ACI and was wondering if that was somethin

Re: Problem with plugins

Not sure how to fix it but the first thing I would do is change the file name and see if the error changes. If it doesn't then you know that it isn't even getting to the file (problem would be in the code or data). If it does change I would change the binary to a new one from the install package.

Re: [Probable SPAM] Re: Question Advance Query 1=0

I had to use this today on a Push/filter to create records on a change to a join form. Without it there it would only create one record in the form. Once it was in the push if it created all the records I needed. Still having other issue however it worked well. Duncan _ From: Act

Re: REPOST: Customizing the SHR:ARDBC_OverviewConsole to view custom form and its data...

I had to restart the AR Server service to have the data show last time I added fields to the console _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza Sent: October 12, 2009 2:55 PM To: arslist@ARSLIST.ORG Subject: REPOST: Cust

Re: Email Forms?

days and then delete. So I believe it takes the workload off the systems form. Hope this helps Mark _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Duncan McFarlane Sent: Thursday, October 08, 2009 9:54 PM To: arslist@ARSLIST.ORG

Email Forms?

Does anyone know why a consultant would create customized email forms for processing incoming emails? I don't have a lot of experience with the email system and find it a bit confusing. At first I thought maybe it was a requirement however the more I read the less it seems to be what is needed.