What patch are you on? I have a similar problem but was told to update to
P24 for ARS 6.3.
I created a new AL (RR:SRD-RefreshTable1) and execute on Gain Focus - Table
Field with Action of Change Field - Field Name Table Field and refresh table
field.
This worked great for the User Client
When you look at AR System Email Messages, presuming that you are
copying each message, is the notification showing the group's email
address or multiple messages showing each individual's email address?
Is the GAL listing correct in outlook?
Could you send the workflow log? I could compare to wha
Check your Notify Setup Filters to see the value that is being put into
the notification fields (something similar to the zTmpGroupNotMethod
field on the Help Desk form). You will also have to check The Notify
Filters on the notify action for User Name and Mechanism (Cross
reference to the zTmpGrou
I'm able to get in through IE
Have you tried
In Internet Explorer
Tools > Internet Options > Security Tab > Internet > Custom Options
Enable
ActiveX controls and plug-ins
Or make
http://support.bmc.com/ a trusted site
-Original Message-
From: Action Request System discussion list(ARSL
What form are you seeing the 'Caught Exception' error? We were seeing it
in the Requester Console form which was looking to the
SHR:ConsolidatedList form. Inside there, we were seeing a numerical
value that it didn't like and once I changed it to 'Closed' or a value
from the selection, everything w
Patch 20 for ARS 6.3 has the latest client tool for DST. Mid-tier is
fine here and the server is fine since we are on ARS 6.3 patch 21.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lockwood, Teresa L
Sent: Tuesday, October
I have a similar error on my Dev (Solaris 9) server ONLY when I cycle
the services. If I do a reboot of the machine, I will never get an
error. I haven't had anytime to research but I think it might have to do
another plugin that hasn't stopped after you stopped the services (ps
-ef).
-Origina
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