Re: javascript syntax to set a Remedy field for timezone offset (help please!)

2017-04-17 Thread Lyndsay Reese
mmand line (where "887470919" is your custom integer field ID): javascript document.getElementById('arid_WIN_2_887470919').value = getTimeOffset(); Flush cache and you're all set! On Wed, Apr 12, 2017 at 11:16 AM, Lyndsay Reese <lyndsay.re...@gmail.com> wrote: > Could someone pl

javascript syntax to set a Remedy field for timezone offset (help please!)

2017-04-12 Thread Lyndsay Reese
Could someone please help me with syntax here? I am not familiar with javascript at all, but I need to run this javascript to grab the timezone offset: (new Date().getTimezoneOffset()); Here is the syntax I'm currently using in the Run Process of the Active Link to put the value into a Remedy

How to set timezone offset from browser using javascript?

2016-11-29 Thread Lyndsay Reese
Hello, I am trying to get the Time zone offset (or even just the Time zone for that matter) from the browser using $PROCESS$ in a set fields on an Active link on window loaded. The problem is, I don't know javascript and can't think of another way to do this without it. I am trying to keep this

Re: Unable to select rows in table fields from mobile devices 8.1

2015-05-13 Thread Lyndsay Reese
Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Lyndsay Reese *Sent:* Tuesday, May 12, 2015 9:22 AM *To:* arslist@ARSLIST.ORG *Subject:* Unable to select rows in table fields from mobile devices 8.1 ** Hello ARSListers, We have been asked to create

Unable to select rows in table fields from mobile devices 8.1

2015-05-12 Thread Lyndsay Reese
Hello ARSListers, We have been asked to create a simple view of the Incident Management Console that our users can access from their mobile devices and perform a limited number of functions. I've created the view and it displays correctly, however, we are unable to select any rows in the table

Re: RRR|Chive vs. DDM

2014-10-08 Thread Lyndsay Reese
://www.softwaretoolhouse.com/ *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Lyndsay Reese *Sent:* October-07-14 15:51 *To:* arslist@ARSLIST.ORG *Subject:* RRR|Chive vs. DDM ** Hello arslisters, I am in need

RRR|Chive vs. DDM

2014-10-07 Thread Lyndsay Reese
Hello arslisters, I am in need of a good data migration tool to get all of our current ARS/ITSM 7.5 production data over to our new ARS/ITSM 8.1.01 fresh install server, with moderate customizations (we were not interested in copying our full prod db to the new server and then upgrading it, as it

Last Name customer search requires 3 characters instead of 2

2014-08-14 Thread Lyndsay Reese
Hello listers, We have our customer search set to match based on last name, which OOB requires you to enter at least 3 characters before the hover with the matching results will appear. However, we have MANY customers who have valid last names of exactly 2 characters. While I know that users can

Re: Last Name customer search requires 3 characters instead of 2

2014-08-14 Thread Lyndsay Reese
that is configured in the 'type ahead' setting for the field in question..the default if I'm not mistaken is 3, but you can certainly change it. On Thu, Aug 14, 2014 at 9:16 AM, Lyndsay Reese lyndsay.re...@gmail.com wrote: ** Hello listers, We have our customer search set to match based on last

Re: Customize the Application Flyout menu

2014-06-26 Thread Lyndsay Reese
SHR:LHP:CHP:AppListEntryPoint Change the Application List Label value. Tim -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Lyndsay Reese Sent: Wednesday, June 25, 2014 1:59 PM To: arslist@ARSLIST.ORG Subject: Customize the Application

Customize the Application Flyout menu

2014-06-25 Thread Lyndsay Reese
Hello Listers, I have a requirement to change the label of the Home Page link (opens the IT Home Page that appears in the left-hand application fly-out menu (Application/Quick Links/Home Page) for 8.1. It seems like a pretty simple request, however, I cannot figure out how to change this OOB

Re: How do you read the ARSList

2007-09-26 Thread Lyndsay Reese
Lately I've been using Matt's new site: http://www.remedyusergroups.com/http://www.remedyusergroups.com/site/component/option,com_wrapper/Itemid,40/ as it has an arslist link off of the 'Local RUGs' menu. It auto-groups them and I don't have to worry about keeping any of them. On 9/25/07, John