Matt,
This is my email account if you need to contact me.
Michael Ziniti
Data Center Operations | Service Excellence | Tools Enablement
San Francisco
Work: 415-537-5263
Cell: 516-729-8150
Email: michael.p.zin...@accenture.com
From: Action Request System discussion list(ARSList
Sometimes this happens if you mis-type your password or don't use the password
for the user logged in.
Mike
This message is for the designated recipient only and may contain privileged,
proprietary, or otherwise private information. If you have received it in
error, please notify the sender
I believe this is an issue with the user tool. Try downloading and installing
the latest patch for the user tool and see if the issue still occurs.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kelly Deaver
Sent: Wednesday, November 24, 2010 4:2
You need to restart the email engine for this to take effect.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Raja V
Sent: Thursday, July 01, 2010 6:41 AM
To: arslist@ARSLIST.ORG
Subject: Mailbox configuration
**
Hi,
I have disabled the outgoing ma
Plamen,
I had a similar request which I asked BMC and they claim that most of the UI is
stored in the rkm.war file. This means that it's essentially not customizable.
Michael
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behal
Ah ok I found it...but it's a blank file. I'm not sure what I'm supposed to do
with this.
FYI I'm not too savvy with html or java scripting.
Michael Ziniti
This message is for the designated recipient only and may contain privileged,
proprietary, or otherwise private
Alan,
I looked through the RKM file structure and couldn't find an template.html file.
Michael Ziniti
DCO Service Excellence - Tools Enablement
San Francisco
Work: 925-974-5273
Cell: 516-729-8150
AIM: MikePZiniti
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslis
Janie,
That was what I was missing. The Prod Cat was set to a specific company and I
didn't have the CI assigned to that company. Thanks!
Michael Ziniti
__
DCO > ITAM
San Francisco
Direct: 925-974-5273
Cell: 516-729-8150
[EMAIL PROTECTED] <mailto:[EMAI
How do I give a Company a nickname? I've added an alias but that doesn't
seem to have helped.
Michael Ziniti
DCO - ITAM
San Francisco
Direct: 925-974-5273
Cell: 516-729-8150
AIM: MikePZiniti
From: Action Request System discussion list(ARSLis
All,
I have a follow-up question to this. We have Surveys set to go out every
6th day. My question is how does Remedy determine which tickets are sent
a Survey? Is it random for tickets resolved that day or is it every
ticket that day?
Michael Ziniti
DCO - ITAM
San Francisco
Direct
Thank guys. The Modify All worked. For some reason I was under the
impression you couldn't do a Modify All for People records.
Michael Ziniti
DCO - ITAM
San Francisco
Direct: 925-974-5273
Cell: 516-729-8150
AIM: MikePZiniti
-Original Message-
From: Action Request System discussion
(//db/)
Michael Ziniti
DCO - ITAM
San Francisco
Direct: 925-974-5273
Cell: 516-729-8150
AIM: MikePZiniti
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Wednesday, June 04, 2008 10:00 AM
To
run every minute and the error doesn't happen that
often. However, there are quite a few filters which touch this form. I
guess I have to see which one is causing the error.
Michael Ziniti
DCO - ITAM
San Francisco
Direct: 925-974-5273
Cell: 516-729-8150
AI
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