Re: Change Management actions

I was just asked for the same thing but in 7.5. Can you tell me where the setting is for 7.5? Best Regards, Tricia -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Dan Sent: Friday, January 20, 2012 2:20 PM To:

Change Management 7.5 Table

Hello, I need to modify the qualification that determines what changes show up in the Change Management Console table. I want to remove all the rejected changes from the table. I am drawing a blank on how to accomplish this. Can someone help? Thanks, Tricia

Re: Has anyone implemented the normalization engine?

What sins does this cure? I am consistently getting ARERR [8760] Cannot establish a network connection to the AR System Plug-in Server:BMC.FILTERAPI.NORM.ENGINE. So far BMC hasn't come up with the answer. Thanks, Tricia -Original Message- From: Action Request System discussion

Re: CI to CI Relationships

Thanks, Ben. That was exactly what I needed to build the report required. -Tricia -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ben Chernys Sent: Thursday, February 18, 2010 1:44 PM To: arslist@ARSLIST.ORG Subject: Re:

Approval Mappings

Hello, Has anyone modified the Approval Mappings form in 7.5? We need just one more field to be able to do the approvals for Change Management according to the company process. If you have done it would you mind sharing what you did? Thanks, Tricia This e-mail, including any attachments, is

Change Management Approvals

Hi, I think what I am asking should be easy but I can't seem to make it work. I would like to use the out of the box workflows for Change approvals. This would be simple if I wasn't just handed a new requirement. I need to make the approvals based on a field we added to the Change form. How do

Northeast RUG

Does anyone know of a RUG in the Northeast? Boston area? Thanks, Tricia This e-mail, including any attachments, is a confidential business communication, and may contain information that is confidential, proprietary and/or privileged. This e-mail is intended only for the individual(s) to

Licensing Question

Hi Everyone, If I create an application in Remedy and want to have users access it do I need to have AR User fix or floating licenses for them? Thanks, Tricia This e-mail, including any attachments, is a confidential business communication, and may contain information that is confidential,

Re: Licensing Question

assign as many of these as you wish. James On Feb 25, 9:36 am, Oliva Millonig, Patricia patricia.ol...@mpi.com wrote: Hi Everyone, If I create an application in Remedy and want to have users access it do I need to have AR User fix or floating licenses for them? Thanks, Tricia This e-mail

Re: Confirmation Dialog Box

Millonig, Patricia patricia.ol...@mpi.com To: arslist@ARSLIST.ORG Sent: Wednesday, January 21, 2009 3:35:52 PM Subject: Confirmation Dialog Box We are trying to make box that opens after Submit is hit asking if the user if they are sure they want to submit. If the answer is yes we want to data

ARS 7.5?

A support engineer from BMC just told me that Remedy 7.5 is being released today...is that true? -Tricia This e-mail, including any attachments, is a confidential business communication, and may contain information that is confidential, proprietary and/or privileged. This e-mail is

Error installing Incident Management 7.0.03

I had built ITSM 7 in a dev environment but had to rebuild it. Now I am having installation issues. I can get the AR Server and all components up as well as the CMDB 2.1 patch 02. When I try to install Incident Management 7.0.03 I get an error: Microsoft Visual C++ Runtime Library Program: This