Re: Creating a ticket in Remedy Using Outlook Forms

2009-04-17 Thread Rahul Takle
, Rahul Takle wrote: ** Yes. But the outlook form is with the values "Summary", "Submitter" and "Details" as Labels and the corresponding values as text typed in the Text Fields. Best Regards Rahul B. Takle IT Application Security Analyst India

Re: Creating a ticket in Remedy Using Outlook Forms

2009-04-17 Thread Rahul Takle
h Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rahul Takle Sent: Friday, April 17, 2009 8:51 AM To: arslist@A

Re: Creating a ticket in Remedy Using Outlook Forms

2009-04-17 Thread Rahul Takle
e Remedy web site. Jennifer Meyer From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rahul Takle Sent: Friday, April 17, 2009 8:29 AM To: arslist@ARSLIST.ORG Subject: Creating a ticket in Remedy Using Outlook Forms

Creating a ticket in Remedy Using Outlook Forms

2009-04-17 Thread Rahul Takle
Hi, Can anyone please tell me that process to create a ticket in Remedy using Outlook Forms. I have a couple of Outlook Forms from which I want to directly create a ticket in Remedy once I receive the form in a mailbox. The ticket should be filled with the details like summary, de

Remedy Administrator & Mid Tier Forms

2008-01-10 Thread Rahul Takle
Hi, I have made changes to the user interface of a form in Remedy Administrator. Do I need to modify the .java or .jsp files on the mid tier to reflect those changes or will the mid tier itself point to the same form in Remedy Administrator and pick it up and will I be able to

Re: Setting Date Format To yyyy-mm-dd Site Wide

2007-12-20 Thread Rahul Takle
Hi, If I create the INIT_FORM in the Admin Tool and save it with some name and create an active link for this form on "window open" with two actions: Run Process: PERFORM-ACTION-SET-PREFERENCE 20129 0 and Run Process: PERFORM-ACTION-SET-PREFERENCE 20122 "/MM/dd" and add thi

Re: Setting Date Format To yyyy-mm-dd Site Wide

2007-12-20 Thread Rahul Takle
Where can I find the INIT-FORM form. Is it a BMC Remedy ARS provided form. Please let me know. Thanks Rahul -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Åke Borgström Sent: Thursday, December 20, 2007 2:09 PM To: arslis

Re: Setting Date Format To yyyy-mm-dd Site Wide

2007-12-17 Thread Rahul Takle
(0)1392 884220 Fax: +44 (0)1392 885681 E-mail: [EMAIL PROTECTED] http://www.metoffice.gov.uk <http://www.metoffice.gov.uk/> From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rahul Takle Sent: 17 December 2

Setting Date Format To yyyy-mm-dd Site Wide

2007-12-17 Thread Rahul Takle
Hi, I want to set the Date Format to "-mm-dd" site wide for more that 1300 users at one time. I am able to set the Date Format to "-mm-dd" in the AR User Tool by setting the Custom Format to "-mm-dd" in the Locale tab under Tools >Options but this is setting is only specif