Remedy Developers Needed

I am posting in behalf of Jeff. He is recruiting for a client that needs multiple Remedy Developers for a contract position in central Ohio. Will develop clients IT Service Management (ITSM) application. : * ITSM technically includes the install and customization of the BMC Remedy Version 7

Email Messages does not get submitted to the holding form if the subject is blank

Hello all, I have a filter where when e-mail is submitted to the AR Email Message form and if 'Message Type' = Incoming it gets submitted to a holding form. Then I have Push if 1=2, If No Request Match: Create a new Request If Any Request Match: Modify First Matching Request And then it

RESOLVED: Email Messages does not get submitted to the holding form if the subject is blank

, Manjari R. Sent: Wednesday, May 13, 2009 7:57 AM To: arslist@ARSLIST.ORG Subject: Email Messages does not get submitted to the holding form if the subject is blank ** Hello all, I have a filter where when e-mail is submitted to the AR Email Message form and if 'Message Type' = Incoming it gets

How to make sure when using exchange server account, e-mail do not get deleted from server

Hello all, I wanted to know while using an e-mail exchange server account in Email Engine, if there a way we can make sure that the e-mails do not get deleted from the exchange server. I am using ARS 7.1 P .03 on Windows 2003. Thank you in advance. Thanks! Manjari R. Shrestha

Need a Carrige return in Open Window Action

Hello, I am trying to set a carriage return while doing a open window action but am not able to make it happen. I tried to use CR, /n and . I am trying to write on a work log different variable with a carriage return after each variable. Any help would be much appreciated. Thanks!

Re: Need Help with syntax for Runmacro from escalation, works from dos cmd:RESOLVED

System\runmacro.exe -h C:\Documents and Settings\All Users\Application Data\AR System\home\arcmds -i Reporting -x MyServer -U username -P password Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shrestha, Manjari R. Sent: Thursday

Re: Friday Humor - Remedy Song

I will third that nomination... hehe Thanks! Manjari R. Shrestha Programmer Analyst SAIC 12530 Parklawn Drive, Suite 350 Rockville, MD 20852 Office: (301) 998-7364 ranj...@saic.com From: Action Request System discussion list(ARSList)

Re: Need Help with syntax for Runmacro from escalation, works from dos cmd

Request System discussion list(ARSList) on behalf of Shrestha, Manjari R. Sent: Thu 2/5/2009 11:40 AM To: arslist@ARSLIST.ORG Subject: Need Help with syntax for Runmacro from escalation, works from dos cmd ** https://owa.mailstreet2003.net/exchange/mark.levrightstarsystems.com/Dr afts/image001.jpg Hi

Need Help with syntax for Runmacro from escalation, works from dos cmd

Hi, I am able to run the following command from cmd prompt: C:\Program Files\AR System\runmacro.exe -h C:\Documents and Settings\All Users\Application Data\AR System\home\arcmds -i Reporting -x MyServer -U username -P password However when I try the same syntax from an escalation

Re: Need Help with syntax for Runmacro from escalation, works from dos cmd

. 100 East Street SE, Suite 202 Vienna, VA 22180 USA --- From: Action Request System discussion list(ARSList) on behalf of Shrestha, Manjari R. Sent: Thu 2/5/2009 11:40 AM To: arslist@ARSLIST.ORG Subject: Need

Re: Automated Reports

Hello, I am trying to run macro for automating reports and when I run it in Cmd, I get an error message C:\Program Files\ARSystem\My Server\runmacro.exe is not a valid Win32 application. The command I am running is: C:\runmacro -h C:\Documents and Settings\All Users\Application Data\AR

Re: Automated Reports

I copied and pasted runmacro.exe file from another folder and it worked!! Thanks! Manjari R. Shrestha Programmer Analyst SAIC 12530 Parklawn Drive, Suite 350 Rockville, MD 20852 Office: (301) 998-7364 ranj...@saic.com -Original Message- From: Shrestha, Manjari R. Sent

Re: Including previous email trails in an outgoing e-mail (U)

Message- From: Hennigan, Sandra H CTR OSD-CIO [mailto:sandra.hennigan@osd.mil] Sent: Monday, February 02, 2009 11:21 AM To: Shrestha, Manjari R. Subject: RE: Including previous email trails in an outgoing e-mail (U) UNCLASSIFIED You didn't say what version of ARS you are working. We

Re: Holiday Humor - Gifts for Men

Thank you so much for this list, I wish I had this list for past 7 years. I looked at the list and most of the presents I bought for my husband was from Do not buy list. No wonder he never uses them .. hehe Thanks! Manjari R. Shrestha Junior Programmer Analyst SAIC 12530 Parklawn

Re: Creating an Automated Email System

ID. * It is an ITSM 7 environment. Thanks Mahesh On Wed, Oct 29, 2008 at 7:05 AM, Shrestha, Manjari R. [EMAIL PROTECTED] wrote: ** Hello List, I need some inputs on creating an Automated E-mail application where a Customer sends an ordinary e-mail to an inbox which

Re: Creating an Automated Email System

that * The Subject Line of the email will contain Incident/Request/Work Order/Task ID. * It is an ITSM 7 environment. Thanks Mahesh On Wed, Oct 29, 2008 at 7:05 AM, Shrestha, Manjari R. [EMAIL PROTECTED] wrote: ** Hello List, I need some inputs on creating

Creating an Automated Email System

Hello List, I need some inputs on creating an Automated E-mail application where a Customer sends an ordinary e-mail to an inbox which will be submitted to the ARS Inbox. I am planning to have all the e-mails from this inbox get submitted to a holding form where I can have choice of

When a filter Guide is called, it neither sees the filters nor the label in the Guide

Hello, I have a guide that has just one filter, I tried calling the Filter Guide with the Guide label as well as without the Guide label. But But I get: FLTR -- Passed -- perform actions FLTR 0: Goto Guide Label FLTR Not in the guide, goto guide label action ignored When I remove

Re: When a filter Guide is called, it neither sees the filters nor the label in the Guide

System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shrestha, Manjari R. Sent: Monday, September 29, 2008 8:50 AM To: arslist@ARSLIST.ORG Subject: When a filter Guide is called, it neither sees the filters nor the label in the Guide ** Hello, I have a guide that has just one

When I reboot my server Windows 2003, it takes 20 minutes to startup

Hello, When I reboot my server Windows 2003, it takes 20 minutes to startup. When I checked the event log I found the above error 390600 : Failure during SQL operation to the database (ARERR 552) and Cannot open database ARSystem requested by the login. The login failed. (SQL Server

Re: Remedy Migrator in 7.x

I have a question, we have Migrator license which has not been used so I was think about installing the migrator but my question is where should I install it? In the production server or in the test server? Any ideas? Thanks! Manjari R. Shrestha Junior Programmer Analyst

Re: Salary in Bay Area

Hello, I have been working as remedy Developer for the past one year and have upgraded the ARS in our company from 5.1.2 to 7.1. We have only Home grown applications. I have built couple of applications. While we are on the subject, I could not help asking how much salary do I deserve in

Re: After server reboot the status of the Remedy service is started, but it has to be restarted in order to login to Remedy(SOLVED)

.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shrestha, Manjari R. Sent

Re: Can Client 5.1.2 be used while the ARS server has been upgraded to 7.1(SOLVED)

should find numerous posts under my name regarding our upgrade from June, 2007. You may not have the same issues. Susan On Mon, Jul 28, 2008 at 7:10 AM, Shrestha, Manjari R. [EMAIL PROTECTED] wrote: ** Hello, I have upgraded ARS server from 5.1.2 to 7.1. Can we use client 5.1.2

Can Client 5.1.2 be used while the ARS server has been upgraded to 7.1

Hello, I have upgraded ARS server from 5.1.2 to 7.1. Can we use client 5.1.2 with the upgraded server? I am planning to upgrade the client as well but wanted to wait for few weeks just to be on the safe side. Please advise. Thanks! Manjari R. Shrestha

After server reboot the status of the Remedy service is started, but it has to be restarted in order to login to Remedy

Hello, After upgrading Remedy to 7.1, when I reboot the server it takes almost half an hour for the server to come up and the status of Remedy service is started but I have to restart the service manually again for users to be able to login, any idea why this would happen? Thanks in advance.

How to handle licensesing process when upgrading from 5.1.2 to 7.1

Hello, I am upgrading our ARS from 5.1.2 to 7.1 and had a question about the correct way or stage of applying the licenses. We are upgrading the Remedy in a new server and we are also upgrading the database from SQL 2000 to 2005. New Server Windows 2003 SQl 2005 ARS 7.1 Please

When to apply license in 7.1 while upgrading so User Form does not get reset

Hello, I am working on upgrading 5.1.2 to 7.1. On my last try, when I applied license to 7.1 at the end of the upgrade, the user form got reset and all the users as well as the permissions of the form were deleted. Is there a way I can upgrade to 7.1 and not loose these data? My server is

RESOLVED: Problem with E-mail Engine Upgrade from 5.1.2 to 6.3

. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shrestha, Manjari R. Sent: 16 January 2008 15:11 To: arslist@ARSLIST.ORG Subject: Problem with E-mail Engine Upgrade from 5.1.2 to 6.3 ** Hello all, I had no problem upgrading Remedy 5.1.2 to 6.3

Problem with E-mail Engine Upgrade from 5.1.2 to 6.3

Hello all, I had no problem upgrading Remedy 5.1.2 to 6.3 except the e-mail engine. I read the previous thread where it was said that I will have to manually delete all the e-mail forms. I did this but still was not able to upgrade. Please advise how I should go about upgrading the e-mail

An unhandled win32 exception occurred in emaild.exe

Hello All, I am trying to install e-mail engine for version 6.3 in the process of upgrade and I am getting the error An unhandled win32 exception occurred in emaild.exe. I have already installed AR clients. I entered a ticket for BMC but have not heard back. I also uninstalled VS 2005 thinking

Arerr 1950: Error loading menu

ARS 5.1.2 on Win 2000 with SQL 2000 SP3 In the middle of routine work yesterday our remedy server began throwing error Arerr 1950: Error loading menu. The error does not seem to be appearing for all the agents, only few. I looked at the memory and they have plenty unused. Any advise would be

Field not showing up in Report.

Hello List, I am trying to create a report and all the fields comes up except last name and first name , I checked the permission and both fields have proper permission, Any thoughts? Thanks! Manjari R. Shrestha Junior Programmer Analyst

Syntax error converting the varchar value to a column of data type int.

Hello List, I am trying to create a report where it will count the number of results with the following SQL command and am getting error. I am trying to set the value returned by this command in a integer variable through an active link. SELECT count(*) from HIC_Survey_Results where

Re: Syntax error converting the varchar value to a column of data type int(RESOLVED)

(Create_Date = 1188619200 AND Create_Date = 1191211200 AND Knowledge = 1) -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shrestha, Manjari R. Sent: Thursday, October 04, 2007 6:54 AM To: arslist@ARSLIST.ORG Subject: Syntax error

Can a qualification be included in a Submit template

Hello List, I have a .Net application which sends an e-mail template once the Customers (who do not have access to remedy) complete the Survey to E-mail Engine. I am using a submit action in the template. Is there a way to put in a qualification in the submit template that will see if the

Re: Can a qualification be included in a Submit template

Professional From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shrestha, Manjari R. Sent: Friday, September 14, 2007 8:03 AM To: arslist@ARSLIST.ORG Subject: Can a qualification be included in a Submit template Hello List

Filter to check the last E-mail sent is not working

Hello List, I am trying to create a filter that checks the last e-mail sent date and it the date more than 14 days or if e-mail has been never sent before that the filter should fire. I am using the Run if below but it fires even if the Last E-mail Sent is less than 14 days. Please advise. ((

Re: Filter to check the last E-mail sent is not working(RESOLVED)

record where the Last E-mail Sent Date I = 14 days ago...I think you meant = -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shrestha, Manjari R. Sent: Tuesday, September 11, 2007 7:48 AM To: arslist@ARSLIST.ORG Subject: Filter

Missing Modify Key, unable to execute Instructions.

Hello List, I am trying to modify a record with an e-mail template and am getting the error: Missing Modify Key, unable to execute Instructions. I have included the key in the template. Please advise. Schema: Form Modify Key: Ax3Ruk Action: Modify Format: Short Thanks! Manjari R. Shrestha

Re: Using Random numbers in Remedy to send Survey instead of using the SR ID

Thank you so much Robert... this information has been most helpful. -Original Message- From: Babineau, Robert (xwave) [mailto:[EMAIL PROTECTED] Sent: Friday, July 27, 2007 9:45 AM To: Shrestha, Manjari R. Cc: arslist@ARSLIST.ORG Subject: RE: Using Random numbers in Remedy to send Survey

Re: Using Random numbers in Remedy to send Survey instead of using the SR ID

cannot enter a survey that is already complete. That way the possibility of someone finding a valid survey is pretty low. Robert Babineau, P.Eng. xwave, a division of Bell Aliant (506) 658-7995 [EMAIL PROTECTED] Come visit us at www.xwave.com -Original Message- From: Shrestha, Manjari R

Using Random numbers in Remedy to send Survey instead of using the SR ID

Hello List, I am trying to develop Survey Application for our Customers using Remedy (They do not have remedy accounts). Instead of sending a link with SR ID will it be possible to generate a random number in remedy and use that instead of the SRID. Please advise how to do this. Thanks!

Error EXCEPTION_ACCESS_VIOLATION while setting Incoming mail

Help! I am using MAPI to receive e-mail and getting the following error. Please let me know if you have any information on this issue. Application has started Version: 5.01.02 Using JRE: 1.4.1_01 Checking connection to server: rck-hrsa-web ...