Re: Error trying to send a request via email.

2010-09-23 Thread Smith, Ron [POP]
just specific messages..?? Robert On Wed, Sep 22, 2010 at 1:13 PM, Smith, Ron [POP] mailto:ron.sm...@providence.org>> wrote: ** Greetings, Hope fully someone knows about this. We have some users that get an error when trying to send a request via email. The Error is: Send Mail failed.

Error trying to send a request via email.

2010-09-22 Thread Smith, Ron [POP]
Greetings, Hope fully someone knows about this. We have some users that get an error when trying to send a request via email. The Error is: Send Mail failed. The message was not sent. Error messages form just states that MAPI failed to send. Anyone ever seen this before? AR Server 6.3 Patc

Re: Just found - will bring to WWRUG

2010-09-15 Thread Smith, Ron [POP]
When I purged my stuff before our office move, I came across my original 2.1.3 floppies. Those were the days, light weight 1 floppy for the User Tool and 2 for the Admin Tool. Oh the memories. Thanks, Ron Smith Remedy/Web Developer Providence Health & Services OR ron.sm...@providence.org 503-2

Re: Working with JAWS screen reader and ARS

2010-08-31 Thread Smith, Ron [POP]
Chad, We have a Vision impaired user on our Help Desk and has for many years with Different versions of JAWS. He uses the Windows client. We are a complete Custom shop, so I do not have experience with the ITSM suite. But we had to do, is to create a special view for him. All of the fields h