Commit Changes Action in Midtier

2010-07-09 Thread Smith, Ron [TBC]
Hopefully someone has ran into this before. I am redesigning a survey app that I built last year to do it through a Submit. Send the customer a URL to Midtier for the Survey form. After the customer fills out the survey, there is a button to Submit the Survey. In the Active Link that is

Re: IIS config being corrupted

2010-06-04 Thread Smith, Ron [TBC]
goes down? Anything that you see in those same logs at the time that you attempt to bring up the server once it is down but when it fails to come back up? Joe -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Smith, Ron [TBC

IIS config being corrupted

2010-06-03 Thread Smith, Ron [TBC]
We have two brand new Win 2003 VMWare instances that serve as our Midtier servers. We are running version 6.3 Patch 21 of both Midtier and AR server. These were brought up in January, one for our Production environment and one for our Development environment. Back in April, our Production

Re: IIS config being corrupted

2010-06-03 Thread Smith, Ron [TBC]
just as fast. But if you need a web server for other reasons, then try Apache - Tomcat combination, the Mod)JK AJP protocol between Apache and Tomcat is a bit faster than the IIS Tomcat redirector ISAPI. On Jun 3, 3:45 pm, Smith, Ron [TBC] ron.sm...@providence.org wrote: We have two brand new Win

Re: Basic MidTier 7.1 Question

2009-09-25 Thread Smith, Ron [TBC]
Hi Christie, I think you are looking to use the Application List Field. I haven't played with it much, but I know that is one way to do a list without building a separate Home Page with the forms attached to buttons like we have. Thanks, Ron Smith Remedy/Web Developer Providence Health

Re: Oregon Remedy User Group (ORUG) Meeting September 22, 2009

2009-09-17 Thread Smith, Ron [TBC]
Yes we do. Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR ron.sm...@providence.org 503-216-7866 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tucker, Rob Sent: Thursday, September 17, 2009 1:34 PM

Re: Supportweb Hilarity

2009-06-02 Thread Smith, Ron [TBC]
I logged into the Supportweb site yesterday to attempt to get a license key, and was also very surprised by the survey. It took about 3 or 4 times trying to click No and it finally went away. It took a little longer mouse click. Another weird thing is that the No button looks like it is grayed

Logging Active Links in MidTier

2009-02-26 Thread Smith, Ron [TBC]
I know this is easy, and I have done it before, but for the life of me I cannot remember how to turn on Active Link Logging in MidTier. Can someone help me out with that? Also, where in the manuals would I find out more about some of the MidTier behaviors. AR Server 6.3 Patch 21 MidTier 6.3

Re: Opening a record through a Mid-Tier URL

2009-01-29 Thread Smith, Ron [TBC]
Thanks for the info, that worked like a champ. Now I have another strange anomaly happening, as a part of my form, I have a button that takes me to a different tab. I.e.. Using AL's turns tabs on and off. As a part of this Active Link, it is also supposed to Change some Text Fields with the

Opening a record through a Mid-Tier URL

2009-01-28 Thread Smith, Ron [TBC]
Hi all, I hope someone can help me with this. I have a form that I have setup and I am attempting to use a Mid-Tier URL for people to click on. It uses a Generic User name and Password in the URL. What I need is to fire workflow to Open the Window up without the Results List, similar to a

AR Server on a SQL Server Polyserve environment

2008-10-16 Thread Smith, Ron [TBC]
Greetings, My DBA has asked to migrate our current AR Server DB to a SQL Server 2005 in a PolyServe environment. I believe it is a Microsoft product. As the DBA described it (Polyserve is a clustering and shared file system environment that we will be utilizing in our SQLServer consolidation

Re: HTTP call from Run Process

2008-09-19 Thread Smith, Ron [TBC]
The problem with trying to Open a URL with a Filter Run Process, is that it would open on the Server and not on the client. It would need to be an AL. Thanks, Ron Smith Remedy/Web Developer Providence Health Services OR [EMAIL PROTECTED] 503-216-7866

Increasing Entry ID Length

2008-09-12 Thread Smith, Ron [TBC]
Hi all, Wanted to bounce this off the group to see if there is an easy and safe way to increase the size of the Entry-ID Field (1). We are currently at a length of six on the Homegrown helpdesk app, and after 10 + years using it, we are about to roll over ID# 99. What I want to do is to