Re: BMC Service Request Management

We are about to launch into production. A new release of SRM is going to be out soon. Best to wait until then. It's a pretty robust product and really makes the end user experience easier. 2.0 has its bugs and the new 2.1 release will address a lot of issues. [EMAIL PROTECTED] wrote: Is

Re: Webserver issue.

I thought the recommended config is to have the midtier server as close to the clients as possible. For example. Ohio = midtier for Ohio users India = ar server Where India = midtier and arserver would be very slow for ohio users. Rajesh N wrote: Dear All, I have recently configured

Re: Webserver issue.

] On Behalf Of harrylee Sent: Tuesday, November 20, 2007 8:09 PM To: arslist@ARSLIST.ORG Subject: Re: Webserver issue. I thought the recommended config is to have the midtier server as close to the clients as possible. For example. Ohio = midtier for Ohio users India = ar server Where India

Re: Survey Link Issue - Urgent

Hi, I get the same error but the survey response actually still goes through. It's annoying to the user because it doesn't look like it worked but it did. I tried setting the fields to public write access but it still gives that error. Allow anyone to submit is checked (turned on) and it doesn't

Re: Survey Link Issue - Urgent

) [mailto:[EMAIL PROTECTED] On Behalf Of harrylee Sent: Monday, August 27, 2007 3:01 PM To: arslist@ARSLIST.ORG Subject: Re: Survey Link Issue - Urgent Hi, I get the same error but the survey response actually still goes through. It's annoying to the user because it doesn't look like it worked

Re: Tomcat and IIS6 on Win2003 Server

Hi, I think you have to modify the /install dir/conf/server.xml file. There is an attribute called Connector port = 8080. Change that to port = 80. [EMAIL PROTECTED] wrote: Hopefully, someone out there can help. I have a new server installation where the redirect for the tomcat jsp engine

Re: [9295] LDAP issue with 7.0.1 Patch 1?

/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of harrylee Sent: Wednesday, March 07, 2007 2:40 PM To: arslist@ARSLIST.ORG Subject: LDAP issue with 7.0.1 Patch 1? Hi, Does anyone have an issue with their AREA LDAP authenication

Re: [9295] ITSM 7.X Incident - Time Spent Tracking

Hi, There is a canned report called Assignment Log Data Group Assignment to Incidents. I haven't really looked at it. But looking at it briefly now it looks like it tracks time according to when it changes Assigned Group and/or Status. There is another section in the HPD:Help Desk form that

Re: Copying production database to development

will do the trick for you. Someone from the list sent me this just last week. From: Action Request System discussion list(ARSList) on behalf of harrylee Sent: Tue 10/24/2006 7:49 PM To: arslist@ARSLIST.ORG Subject: Re: Copying production database

Re: Copying production database to development

list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of harrylee Sent: Wednesday, October 25, 2006 2:36 PM To: arslist@ARSLIST.ORG Subject: Re: Copying production database to development Hey Dan, That tip sort of worked. Now my AR server can see the database but I'm unable to log

Copying production database to development

Hello, I'm sort of new to all this so please bear with me. We just went live with Remedy 7, Incident, Change(part of it) and SLM. However, we had issues with people data imports. Now I have a development database that is out of date (the people data is filled with test data). I would like to

Re: Copying production database to development

Dan Caissie wrote: What error messages are showing, I just had this problem. Dan Caissie Remedy/LANDesk Administrator / Developer United Natural Foods, Inc -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of harrylee