RE: BMC Remedy Helix - is it really a thing?

2018-07-23 Thread Aykut Koray Kuşat
Hi all, Btw, anybody knows what is the difference between Business Workflows and Innovation Suite? Afaik, Innovation Suite is the Service Broker solution of BMC. But thats it, im totally ignorant on these solutions. Cheers From: ARSList On Behalf Of Tauf Chowdhury Sent: Friday, July 13,

Re: Looooooooooong update times on ARSCHEMA

2011-06-09 Thread Alkan Koray
Hi Guillaume, Yes, that value is set to 20 already. But as Derek indicated: this issue occurs only on Distributed Pending (T26) form - which I believe Request ID Block Size changes have no effect on. Or am I wrong? Thanks, Alkan Koray -- View this message in context: http://old.nabble.com

Re: Looooooooooong update times on ARSCHEMA

2011-06-08 Thread Alkan Koray
, Alkan Koray -- View this message in context: http://old.nabble.com/Looong-update-times-on-ARSCHEMA-tp26202209p31800734.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com

Different Queries for the same Active Link on DB

2010-12-21 Thread koray
Txxx where c3='B' But on the other one, select c1, c2, c3 from Txxx where c3='B' -- say c1 has value 002 after the operation. select c2 from Txxx where c1='002' What is the reason for this difference and where is this configurable? Regards, Koray

Re: AR System Email Messages - Error Behaviour?

2010-12-15 Thread koray
Yes, an escalation was needed to fulfill this task, or just a restart of the email engine was enough. Thank you! Koray On Nov 6, 12:24 am, Andrew Fremont andrewfrem...@gmail.com wrote: We sometimes need to re-start the email engine to have those emails going. On Fri, Nov 5, 2010 at 12:26 PM

Changing Server Time Format on Server Info

2010-11-24 Thread koray
Hi all, How can I change the Server Time format on AR System Administration:Server Information form? E.g. Current format is mm/dd/yy and I would like to change it to dd/mm/ yy. Regards, Koray Alkan ___ UNSUBSCRIBE

Re: Changing Server Time Format on Server Info

2010-11-24 Thread koray
UPDATE: have just accomplished that by setting the environment variable ARDATE. Please ignore this mail! On Nov 24, 3:15 pm, koray ko...@alkankoray.net wrote: Hi all, How can I change the Server Time format on AR System Administration:Server Information form? E.g. Current format is mm/dd/yy

AR System Email Messages - Error Behaviour?

2010-11-04 Thread koray
Hello together, I have one simple question: If an outgoing e-mail message is set to Error on ARS Email Messages form, does the system try re-sending it with any intervals? Thanks in advance, Koray ___ UNSUBSCRIBE

Re: Is there any explanation for Canceled filter processing due to error?

2010-10-01 Thread koray
(ARSList) [mailto:arsl...@arslist.org] On Behalf Of koray Sent: Thursday, September 30, 2010 2:04 AM To: arsl...@arslist.org Subject: Re: Is there any explanation for Canceled filter processing due to error? Thanks for the feedback, I have had faced with a similar issue - a completely different

Re: Is there any explanation for Canceled filter processing due to error?

2010-09-30 Thread koray
statement fails at all. BR, Koray On Sep 29, 5:57 pm, LJ LongWing lj.longw...@gmail.com wrote: Koray, You have your answer right thereor more than likely, somewhere earlier upbut the result is right there. /* Tue Sep 28 2010 12:24:43.4319 */ROLLBACK WORK I experience this type

Is there any explanation for Canceled filter processing due to error?

2010-09-29 Thread koray
circumstances this message would appear? Best Regards, Koray ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Re: Is there any explanation for Canceled filter processing due to error?

2010-09-29 Thread koray
Sep 28 2010 12:24:43.4705 */COMMIT WORK /* Tue Sep 28 2010 12:24:45.3386 */SELECT C1,C2,C3,C4,C5,C6,C7,C8,C112,... /* Tue Sep 28 2010 12:24:45.3738 */OK On Sep 29, 10:03 am, koray ko...@alkankoray.net wrote: Hello all, I have a weird issue that seems to be happening continously. Below

C API - Input a Thread Possible?

2010-07-15 Thread koray
Hi all, One simple question I am wondering about: Can I determine the thread number my C script would run with a Run Process? So I would input a paramtere like ./myscipt -rpc -thread? Hope someone could cheer me up! Best Regards, Koray

Re: C API - Input a Thread Possible?

2010-07-15 Thread koray
Hi all, Then the only way seems to expand the current single queue+multiple thread settings to multiple queue+single thread and give RPC as an input. Thank you for your answers! Best Regards, Koray On Jul 15, 5:03 pm, Danny Kellett danny.kell...@strategicworkflow.com wrote: Hi

Date/Time Field - Bug Found

2010-06-24 Thread koray
unstability and I guess another bug of Remedy ARS. BR, Koray ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Notify Action - HTML/Plain Text?

2010-06-04 Thread Alkan, Koray
in advance, Koray ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Re: {Remedy ARS} Re: Replace New Line Character with 7.5, not possible anymore?

2010-06-01 Thread Alkan, Koray
. Best Regards, Koray On May 21, 10:12 am, Alkan, Koray koray.al...@siemens- ENTERPRISE.COM wrote: Hello all, Bad news, none of the above worked for 7.5 In the meantime I will try contacting BMC to see if they have a workaround for this issue, but not with much hope. I will keep you updated

Re: {Remedy ARS} Re: Replace New Line Character with 7.5, not possible anymore?

2010-05-21 Thread Alkan, Koray
Hello all, Bad news, none of the above worked for 7.5 In the meantime I will try contacting BMC to see if they have a workaround for this issue, but not with much hope. I will keep you updated. Koray On May 20, 6:30 pm, Grooms, Frederick W frederick.w.gro...@xo.com wrote: I have always used

Replace New Line Character with 7.5, not possible anymore?

2010-05-20 Thread Alkan, Koray
Hello together, With Remedy 7.5 Replace function for new lines are not working anymore such as REPLACE($Text$, , ) Is there any workaround you know? Regards, Koray ___ UNSUBSCRIBE or access ARSlist Archives

System Generated Forms List

2010-05-10 Thread Alkan, Koray
Hello together, Where can I find a list of AR System forms generated automatically such as User or Groups? Kind Regards, Koray ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com

Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5

2010-04-28 Thread Alkan, Koray
Hi Frederick, Of course, it was LD_PRELOAD environment. After setting it to null, everything went smooth. Sorry for the late reply, I have been trying to save the world for the past week.. Best Regards, Koray On Apr 22, 4:37 pm, Grooms, Frederick W frederick.w.gro...@xo.com wrote: You mind

Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5

2010-04-21 Thread koray
/mypath/the_c_script_itself $@ @Conny: you are right, I doubt that this is really related to the environment variables.. But i am not sure how to overcome this.. Best Regards, Koray ___ UNSUBSCRIBE or access ARSlist

Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5

2010-04-21 Thread koray
Hello again, Can anyone send me the output of env command related to Remedy or APIs? Best Regards, Koray On Apr 21, 12:24 pm, koray ko...@alkankoray.net wrote: @Juan Ingles: The C script exits with 0 in any case. Trying above arsystem env mypath/script results with Abort - core dumped

Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5

2010-04-21 Thread koray
...@arslist.org] Im Auftrag von koray Gesendet: Mittwoch, 21. April 2010 13:57 An: arsl...@arslist.org Betreff: Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5 Hello again, Can anyone send me the output of env command related to Remedy or APIs? Best Regards, Koray On Apr

Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5

2010-04-21 Thread koray
By the way, is there any way I can view the coredump file generated? On Apr 21, 3:47 pm, koray ko...@alkankoray.net wrote: A few of them were missing such as ARCONFIGDIR but although I tried copying them from another server it didn't work again.. I did the server restart to see shell messages

Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5

2010-04-21 Thread koray
Update: FreeAREntryListFieldList causes this error, included with arfree.h file.. On Apr 21, 4:09 pm, koray ko...@alkankoray.net wrote: By the way, is there any way I can view the coredump file generated? On Apr 21, 3:47 pm, koray ko...@alkankoray.net wrote: A few of them were missing

Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5

2010-04-21 Thread Alkan, Koray
Hi Conny, I did try removing the pre-set environment variables through my script one by one and it eventually I found the bad one and it worked. Thank you all for your efforts, the issue has been resolved! Best Regards, Koray On Apr 21, 8:56 pm, Conny Martin conny.mar...@t-systems.com wrote

Active Link External $PROCESS$ on AR Server 7.5

2010-04-20 Thread koray
double-quoting the parameters but nothing seems to work. Also removing : character from active link results with no error but returns null. Thanks in advance! Koray ___ UNSUBSCRIBE or access ARSlist Archives

Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5

2010-04-20 Thread koray
is doing? On Tue, Apr 20, 2010 at 7:18 PM, koray ko...@alkankoray.net wrote: Hello together, I have upgraded my ARS servers from 6.3 to 7.5 and facing with some major problems since then. The previous syntax to run an external process via an Active Link was $PROCESS$ @@: /mypath/script

Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5

2010-04-20 Thread koray
Received record marker. @process id 886 has exited with status 0x86: Can you help me on what 0x86 status is? @arserverd restart: How can I see the stdout messages related while the restart? Best Regards, Koray On Apr 20, 7:32 pm, Conny Martin conny.mar...@t-systems.com wrote: Koray, acivate

Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5

2010-04-20 Thread koray
Conny, thank you. I will try and find a suitable timeframe for a restart and share the results. Best Regards, Koray On Apr 20, 7:58 pm, Conny Martin conny.mar...@t-systems.com wrote: Koray, when you restart arserverd in your shell and then execute the AL with run process you will perhaps

Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5

2010-04-20 Thread koray
Hi Fred, Removing the space after the colon was exactly the same thing I did after starting to receive errors. I also used the exit(0) line :-) I have no idea why it fails, the only way left seems a restart as Conny said, i think. Koray On Apr 20, 8:20 pm, Grooms, Frederick W frederick.w.gro

Re: Qualification EXTERNAL() Issue - Returns Nothing

2009-09-09 Thread koray
- Issue solved by moving form to a different server. On Sep 7, 1:36 pm, koray ko...@alkankoray.net wrote: I just came across a FAIL statement in log file when I enter a qualification in char field : API TID: ** RPC ID: 00 Queue: List       Client-RPC: **   USER

Re: Qualification EXTERNAL() Issue - Returns Nothing

2009-09-07 Thread koray
'Task ID' = TSK011 - For workflow, results are the same. So, - Qualification strings I am using must be valid, both on EXTERNAL() and Table Properties. - I have also tried using Task ID field's Field ID, but no luck. Koray. On Sep 7, 4:51 am, Grooms, Frederick W frederick.w.gro...@xo.com wrote

Re: Qualification EXTERNAL() Issue - Returns Nothing

2009-09-07 Thread koray
not occur. Koray. On Sep 7, 10:26 am, koray ko...@alkankoray.net wrote: I tried both manually typing the qualification in the character field and putting it into a workflow, with correct syntax of double quotes. Neither using the Field ID or the database name of the Task ID field works correct

Re: Qualification EXTERNAL() Issue - Returns Nothing

2009-09-05 Thread koray
, Koray. On Sep 5, 4:09 am, Shafqat Ayaz shafq...@yahoo.com wrote: Koray if you are entering the qualification as 'Task ID' = TSK01 in an external qual it will not work, you need to put the double quotes within two double quotes so the 'TSK01' needs to be something like TSK01

Qualification EXTERNAL() Issue - Returns Nothing

2009-09-04 Thread koray
it meaningless? 2) Although I have not set any Order option from Table Properties ORDER BY 6 ASC occurs. Any ideas? Regards, Koray. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti

Re: Qualification EXTERNAL() Issue - Returns Nothing

2009-09-04 Thread koray
Update on situation: When the qualification string is empty log files reads SELECT (..) FROM (...) WHERE (1 = 1) ORDER BY 6 ASC and lists all the data, as i had mentioned previously. On Sep 4, 3:13 pm, koray ko...@alkankoray.net wrote: Dear List, I again have an issue but this seems

Re: Qualification EXTERNAL() Issue - Returns Nothing

2009-09-04 Thread koray
. Thanks, Mark   -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of koray Sent: Friday, September 04, 2009 8:31 AM To: arsl...@arslist.org Subject: Re: Qualification EXTERNAL() Issue - Returns Nothing Update

Re: Qualification EXTERNAL() Issue - Returns Nothing

2009-09-04 Thread koray
Situation Update 2: EXTERNAL() works on SOME other forms correctly with form 'Task ID' = TSK1. I have double-checked every field's database name and there should be no error. Could there be any other, what i am going to call, weird reason? Regards, Koray. On Sep 4, 4:36 pm, Mark Lev mark

Re: Qualification EXTERNAL() Issue - Returns Nothing

2009-09-04 Thread koray
Seems like certain forms do not accept ANY External Qualifications. Even setting 1=1 in Character Field for External Qualification gives SELECT (..) FROM (...) WHERE (1 = 0) ORDER BY 6 ASC in log file and returns nothing. On Sep 4, 5:26 pm, koray ko...@alkankoray.net wrote: Situation

Re: Windows Dialog Box for filename?

2009-09-03 Thread koray
Dear David Sanders, That is exactly what I was looking for and it works perfect. Thank you all for your time! Regards, Koray. On Sep 2, 6:39 pm, David Sanders david.sand...@westoverconsulting.co.uk wrote: Hi Koray Here is a sample dialog form that uses OLE to get a file name and path

Re: Table Coloring W/O a Selection Field

2009-09-02 Thread koray
As a result, I had to edit SQL Views in order to add a new column and set its value using CASE - THEN - ELSE method . Works perfect! Thank you all, issue solved! Koray. On Aug 31, 7:11 pm, Grooms, Frederick W frederick.w.gro...@xo.com wrote: Actually I have had to add color to a View form

Right-click context menu for tables?

2009-09-02 Thread koray
Dear List, Is there any way to add right-click (contextual menu) items for a table in 6.3? Regards, Koray. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist

Windows Dialog Box for filename?

2009-09-02 Thread koray
I really needed that property.. Well then, can I show a Windows Dialog Box to the user to locate for example a file and write the selected file's path and filename to a character field? Koray. On Sep 2, 4:23 pm, LJ Longwing lj.longw...@gmail.com wrote: Nope, other than upgrading to 7.1

Re: Windows Dialog Box for filename?

2009-09-02 Thread koray
System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of koray Sent: Wednesday, September 02, 2009 7:52 AM To: arsl...@arslist.org Subject: Windows Dialog Box for filename? I really needed that property.. Well then, can I show a Windows Dialog Box to the user to locate

Table Coloring W/O a Selection Field

2009-08-31 Thread Alkan, Koray
Dear List, I am looking for a way to color table rows according to the values of that table's specific row without using a dropdown list or a radio field. Regards, Alkan, Koray web http://www.alkankoray.net mobile (0090) 555 204 9218 e-mail ko...@alkankoray.net

Re: Table Coloring W/O a Selection Field

2009-08-31 Thread koray
to color table rows according to the values of that table's specific row without using a dropdown list or a radio field. Regards, Alkan, Koray web http://www.alkankoray.net mobile (0090) 555 204 9218 e-mail ko...@alkankoray.net

Re: Table Coloring W/O a Selection Field

2009-08-31 Thread koray
:) Koray. On Aug 31, 5:38 pm, Easter, David david_eas...@bmc.com wrote:   Is there a particular reason you do not wish to use a selection field to contain the enum for the color?  Hopefully you know that you could make the field hidden and populated by workflow - it does not have