Off-line capability in Remedy ver 8.1.02 and 9

2015-07-23 Thread lisa bumshteyn
, with the introduction of MyIT/SmartIT they lost the ability to work offline and get it to sync afterwards. So the million dollar question is, what other tools are there that will accomplish the task. Thanks, Lisa Bumshteyn (347) 228-3207

Re: Off-line capability in Remedy ver 8.1.02 and 9

2015-07-23 Thread lisa bumshteyn
issues resolved. An introduction of a new technology will be way harder than getting the MobileReach solution tweaked to work within your security needs. -John On Thu, Jul 23, 2015 at 8:22 AM, lisa bumshteyn lisa9...@gmail.com wrote: ** Hi All, I'm looking to see if there are any

Re: Off-line capability in Remedy ver 8.1.02 and 9

2015-07-23 Thread lisa bumshteyn
-- *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *lisa bumshteyn *Sent:* Thursday, July 23, 2015 9:45 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Off-line capability in Remedy ver 8.1.02 and 9 ** Thanks John. We're in the process of doing

Re: Off-line capability in Remedy ver 8.1.02 and 9

2015-07-23 Thread lisa bumshteyn
) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *lisa bumshteyn *Sent:* Thursday, July 23, 2015 10:33 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Off-line capability in Remedy ver 8.1.02 and 9 ** Hi Joe, Yes, MyIT does do something similar curently. With ver 9 (I believe, may need to double

javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure on consuming web service

2014-01-07 Thread lisa bumshteyn
Hi Listers, Was hoping someone could help me out with this error. Unfortunately I'm not able to download SoapUI or the like to test it out with a 3rd party tool, as the company does not allow it. Steps that were already done: 1. Certificates (primary and intermediary) imported into keystore 2.

Re: 7.1 Patch 11 arplugin crashes when the filter consuming the web-service is invoked

2013-10-15 Thread lisa bumshteyn
Hi Atul, You might remember me :) How is it going? When I was by them, I was considering setting up Remedy to preload libumem, for better memory management.arsystem startup script on the QA environement should already be set up to pre-load it. Look into it, let me know if you have any questions.

7.6.04 ver switch from 32 bit to 64 bit

2013-10-11 Thread lisa bumshteyn
Looking to get some advice if there would be any problem with copying registry entries and directory structure when switching over from 32 bit Win 2003 environment to 64 bit Win 2008. Plan is to use a copy of the existing database, copy over registry and directory strcture to the new appl server

Re: 7.6.04 ver switch from 32 bit to 64 bit

2013-10-11 Thread lisa bumshteyn
So I'm hearing a unanimous NO on the binary copy, with all of you favoring the fresh install only at the OS level. Decided then!! Thanks guys!! On Fri, Oct 11, 2013 at 4:00 PM, Jason Miller jason.mil...@gmail.comwrote: ** I like that idea! I was going to recommend building a new 64-bit ITSM

Re: Read Timed out error on web services

2013-05-25 Thread lisa bumshteyn
: arslist@ARSLIST.ORG] *On Behalf Of *lisa bumshteyn *Sent:* Friday, May 24, 2013 11:25 AM *To:* arslist@ARSLIST.ORG *Subject:* Read Timed out error on web services ** ** ** Hi All, ** ** Hoping to get some help here. The client has a web service from an external system

Read Timed out error on web services

2013-05-24 Thread lisa bumshteyn
Hi All, Hoping to get some help here. The client has a web service from an external system that they consume. For the most part it works well but sporadically the response takes a while to come back, which results in the java.net.SocketTimeoutException: Read timed out error. When the error

Error on creating web service mapping

2010-06-30 Thread lisa bumshteyn
I'm hoping someone can help me with the following error. Failed to intialize JRE and internal java module (ARERR 7017) What I'm trying to do is reconfigure the input mapping of an existing web service that we currently have. While in the input mapping screen, i click to choose the xml schema and