Re: Sr. Remedy Administrator/Developer - Denver, CO

2012-03-26 Thread richard....@bwc.state.oh.us
You left out the part about walking on water... :) From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Candace Sent: Monday, March 26, 2012 10:44 AM To: arslist@ARSLIST.ORG Subject: JOB: Sr. Remedy Administrator/Developer - Denver, CO ** The SR. REMEDY

Installer question...

2012-03-21 Thread richard....@bwc.state.oh.us
We're currently on 7.5 but there is talk about upgrading to 7.6. I've seen references to a stack installer on the list from time to time. However, there is no mention of it in the 7.6.04 installation manual. Where can I find out more about it? Thanks. Portions of this message may be confidential

Re: Installer question...

2012-03-21 Thread richard....@bwc.state.oh.us
But…where can I find out about the “stack installer”? Is it described somewhere or ?? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Wednesday, March 21, 2012 11:42 AM To: arslist@ARSLIST.ORG Subject: Re: Installer question...

Re: Installer question...

2012-03-21 Thread richard....@bwc.state.oh.us
Thanks! That does not appear on the available products list. I’ll have to talk to our salesman…. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Wednesday, March 21, 2012 1:10 PM To: arslist@ARSLIST.ORG Subject: Re: Installer

Re: Installer question...

2012-03-21 Thread richard....@bwc.state.oh.us
Thank you. I think that may be the case. Time to talk to management and our salesman…. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Wednesday, March 21, 2012 1:17 PM To: arslist@ARSLIST.ORG Subject: Re: Installer question...

JRE and JDK versions...

2012-03-19 Thread richard....@bwc.state.oh.us
What would you recommend as the latest version of the JRE and JDK that I can use with 7.6.04 SP2/3? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an

Re: JRE and JDK versions...

2012-03-19 Thread richard....@bwc.state.oh.us
Grams On Mon, Mar 19, 2012 at 6:42 AM, richard@bwc.state.oh.us richard@bwc.state.oh.us wrote: ** What would you recommend as the latest version of the JRE and JDK that I can use with 7.6.04 SP2/3? Thanks. Portions of this message may be confidential under an exemption to Ohio's

Re: JRE and JDK versions...

2012-03-19 Thread richard....@bwc.state.oh.us
the compatibility matrix specifically says to stay away from a newer third party component, its assumed as supported. Joe -Original Message- From: richard@bwc.state.oh.us Sent: Monday, March 19, 2012 9:55 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject

Re: Just wondering....

2012-03-19 Thread richard....@bwc.state.oh.us
I just checked with BMC tech support and they said that the article was true. You have to install SP2 first, then upgrade ARserver to SP3. I can send the email to you offlist if you would like to see it. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On

Re: Just wondering....

2012-03-19 Thread richard....@bwc.state.oh.us
So, basically you’re just installing 7.6.04 SP2 and that’s all at this point. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Monday, March 19, 2012 10:54 AM To: arslist@ARSLIST.ORG Subject: Re: Just wondering ** This is

Just wondering....

2012-03-16 Thread richard....@bwc.state.oh.us
We're going to install 7.6.04 SP3 on a new 2008 R2 server. It has been suggested that we install JRE and JDK 7u3. Any problems in doing so or should we be using an earlier version of JRE/JDK? Thanks. Portions of this message may be confidential under an exemption to Ohio's public records law or

Re: Just wondering....

2012-03-16 Thread richard....@bwc.state.oh.us
OK. Thanks. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Friday, March 16, 2012 3:30 PM To: arslist@ARSLIST.ORG Subject: Re: Just wondering ** I would suggest using the recommended version. Sometimes little things

Re: Just wondering....

2012-03-16 Thread richard....@bwc.state.oh.us
Huh? This is good to know. BMC support said to just go ahead and load 7.6.04 SP3. Are you saying I should load the “base” 7.6 04 and load 7.6 .04 SP2 and then 7.6.04 SP3? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent:

Re: Just wondering....

2012-03-16 Thread richard....@bwc.state.oh.us
Thank you! And here I thought I was going to have an easy, quick install…. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Friday, March 16, 2012 3:55 PM To: arslist@ARSLIST.ORG Subject: Re: Just wondering ** You can start

Re: Just wondering....

2012-03-16 Thread richard....@bwc.state.oh.us
Thanks!! From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of strauss Sent: Friday, March 16, 2012 4:16 PM To: arslist@ARSLIST.ORG Subject: Re: Just wondering ** I got to it by searching the knowledgebase for KA364458 after logging in to support

Escalation to delete values?

2012-03-14 Thread richard....@bwc.state.oh.us
I normally do the infrastructure tasks but now I want to move into being able to work with forms, filters, escalations, etc. What I want to do is to use an escalation to delete a huge amount of server statistics entries from a system. Is it possible to use an escalation to do this? If so, how do I

Re: Escalation to delete values?

2012-03-14 Thread richard....@bwc.state.oh.us
I’ll take a look at them. Thank you! From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Wednesday, March 14, 2012 1:00 PM To: arslist@ARSLIST.ORG Subject: Re: Escalation to delete values? ** Richard, Depending on your

Re: Escalation to delete values?

2012-03-14 Thread richard....@bwc.state.oh.us
Thanks! From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza Sent: Wednesday, March 14, 2012 1:04 PM To: arslist@ARSLIST.ORG Subject: Re: Escalation to delete values? ** Richard, Small but important CORRECTION

Re: Escalation to delete values?

2012-03-14 Thread richard....@bwc.state.oh.us
I will...thanks for the suggestion! From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brien Dieterle Sent: Wednesday, March 14, 2012 2:42 PM To: arslist@ARSLIST.ORG Subject: Re: Escalation to delete values? ** You might also consider using the form's

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