AW: Attachment from Siebel to Remedy

Hi, both is poosible. Beside that, Siebel offers a Siebel Java API and Remedy a Java API, too. BR Tristan -Original-Nachricht- Betreff: Re: Attachment from Siebel to Remedy Datum: Wed, 16 Sep 2015 21:10:15 +0200 Von: Joe D'Souza

Remeedy on Windows 8

Hi, I know the compatiible matrix for the ITSM 8.1. Nevertheless i want to ask you, if there is a possibility to install ITSM Suite on Windows 8.1, 64 Bit. Cheers Tristan ___

Help needed for installing a hotfix for 7.6.04 SP4-S

Hi folks, i need your help for installing a hotfix for Midtier. Im not familiar with WebLogic servers. We have to install this hotfix in a WebLogic instance, and not in a Tomcat instance. In the manuals there is the description, that we have to delete these directories midtier_dir/cache

Re: Running SQL Server on Non Standard port

Hi, during the installation process can you change the port number. BR Tristan Von: Siddiqi, Wirasat (Contractor) wirasat.sidd...@occ.treas.gov An: arslist@ARSLIST.ORG Betreff: Running SQL Server on Non Standard port Datum: Wed,

Re: log analyzer/ARS 7.5

** Hii have used the current log analyzer for ars 7.5 and 7.6.04. Both instances have worked together with the analyzer.Tristan-Original Message-Date: Wed, 11 May 2011 13:41:10 +0200Subject: log analyzer/ARS 7.5From:         Frex Popo frexp...@yahoo.frTo:           arslist@ARSLIST.ORG**

Re: 7.6.04 ITSM not working in client, but works on web

** Hi,i have still the same problem, i used an HTTP Debugger, for this links in the WUT, i'm gettung HTTP errors 502.Personally i think, this is a connection problem.CheersTristan -Original Message- Date: Fri, 18 Feb 2011 23:28:10 +0100 Subject: 7.6.04 ITSM not working in client, but works

Problems in Run Process SET-RO-COLOR

** HiWindows Server 2003Display 1280 x 800, 16 BitI have made a migration of an existing Remedy 5.0 application to a virtual instance of WS2003.When i try to run this Run Process command SET-RO-COLOR 225,225,255 an error message appears and the detail message saysThe system cannot find the file

Re: Problems in Run Process SET-RO-COLOR

** Hi,This error happens only on a instance with 16 bit color quality, not on a instance with 32 bit !But i have to find out all WF, which use SET-RO-COLOR.Tristan-Original Message-Date: Thu, 17 Feb 2011 16:48:53 +0100Subject: Re: Problems in Run Process SET-RO-COLORFrom:         Luttmann,

Atrium Core link does not work in WUT 7.6.04

** Hi,ARS 7.6.04Atrium Core 7.6.04Since my update from 7.6.03 to 7.6.04 my link in the WUT for getting the Atrium Core Console does not work any more, but in the MidTier it works !I have checked all suggestions, which i have received here in the ARSList, but the bug exists furthermore.I always get

Re: Atrium Core link does not work in WUT 7.6.04

**  Hi,i think, it is a connection problem, not a question if this functionality is supported in the WUT.In the HTTP debugger tool i can see this line.#ResultProtocolHostURLBodyCachingContent-TypeProcessCommentsCustom452502HTTPplugins/AtriumWidget/params512text/htmlaruser:608The Host name is

Problems in clickung Atrium Core Console in the native Client

** Hi,ARS 7.6.04Oracle 11G,R2Adobe Flash PlayerAfter the update from 7.6.03 to 7.6.04 i have problems in clicking the link Atrium Core Console in the native client.I have no access to this application Page could not be displayed, but in the MidTier this functunality works.I got the HTTP error

Re: Problems in clickung Atrium Core Console in the native Client

** Hi Peter,I will try it and let you know !Many thanks, next week i will be in London.Tristan-Original Message-Date: Fri, 11 Feb 2011 11:33:33 +0100Subject: Re: Problems in clickung Atrium Core Console in the native ClientFrom:         Peter Romain p.romain.arsl...@parsolutions.co.ukTo:  

Atrium Core Web Services failed in previous attempt

** Hi,I want to update our Atrium Core installation.Unfortunately i always get the message, that my Atrium Core Web Services failes in the previous attempt.I have no access now to the Technical bulletin.Can anybody give me a hint ?ThanksTristan _attend WWRUG11 www.wwrug.com ARSlist: "Where the

Strange Behavior in Atrium Explorer

** Hi,ARS 7.5, Patch 6CMDB 7.5I created a Dependency relationship of a 'Database' CI to a 'Product' CI.Afterwards i removed this realtionship in the relationship tab with pressing the Remove button in the CI View 'Database'.Now i create a new Dependency relationship with a newer product.When i try

Run Process - cmd /V:ON Batch

** Hi,ARS 7.5 Patch 6Windows Server 2008, SP2Problem:By pressing a button a batch script should start in a command shell with the option /V:ONI need this option for delayed environment variable expansion using ! as a delimiterI tried this statement:@@: cmd /V:ON

Wager n/a

** Hi folks,Sorry, it is the end of the year and...I do not want to bore you.But i have a wager here with one of my colleagues (gCan erman speaker).What is the meaning of n/a in the CMDB1) not applicable2) not available3) no answerCan anybody give me the answer ?Thanks in advance ! _attend WWRUG11

Filter and Active Link Log Analyzer

** Hi all,Does anybofy know an open source log analyzer for Filter and Active Link log files ?CheersTristan _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

Data Management Client - error on importing a prduct catalog

** Hi,ARS 7.5 Patch 6Data Management ClientI received an spreadsheet ProdctCatalog.xls from the DBA.I stored it correctly in der folder, after that i convert it into a csv file.All worked fine, there are now six csv Sheets,  for example PCT-ProductCatalog.csvAfter that i tried to import them, but

Re: Data Management Client - error on importing a prduct catalog

** Hi,that's it. i have used no password.Beside that, it has worked in the past without enetering a password.Life is a bitch !CheersTristan-Original Message-Date: Thu, 16 Dec 2010 16:47:45 +0100Subject: Re: Data Management Client - error on importing a prduct catalogFrom:         Michael

arwklga.exe - errors in log result

** Hi,ARS 7.5arwklga.exe, Version 2.16I always used this useful tool for detecting performance leaks.This time i got this warning message.Invalid log line header CLAT at line xxx.The result of the log file is also not reasonable.32 /*    WARNING: Unexpected SQL command Does anybody know, if

Re: JSP to monitor functionality

** Hi,You can use for example Nagios, an open software solution.CheersTristan -Original Message- Date: Wed, 08 Dec 2010 17:45:01 +0100 Subject: JSP to monitor functionality From:         LJ LongWing lj.longw...@gmail.com To:           arslist@ARSLIST.ORG ** I have an urgent need to be

Re: mid tier error (ARERR 329)

** Hi,Switch on the loging mechanism of the midtier.Tristan-Original Message-Date: Mon, 29 Nov 2010 01:31:10 +0100Subject: mid tier error (ARERR 329)From:         Amit raccons...@gmail.comTo:           arslist@ARSLIST.ORG** Hello all,I am getting following error whenever I tried to modify

Re: mid tier error (ARERR 329)

** Hi,Are you using a preference server ?Tristan-Original Message-Date: Mon, 29 Nov 2010 02:41:13 +0100Subject: Re: mid tier error (ARERR 329)From:         Amit raccons...@gmail.comTo:           arslist@ARSLIST.ORG** Hello ,Thanks for your reply. I have enabled the log but what I found is

ReconJob - question

** Hi folks,i have a question concerning recon jobs.Does a recon job change a modified date for an entry in Remedy ?I'm asking this question, because i have seen an entry with a Reconciliation Identity, which was changed, but not the value of the modified date.CheersTristan _attend WWRUG11

Re: CIs searchable from incidents, not showing up on Atrium Explorer

** Hi,Check the related tables, BMC.Core Component and Relaionships.-Original Message-Date: Wed, 10 Nov 2010 16:02:28 +0100Subject: CIs searchable from incidents, not showing up on Atrium ExplorerFrom:         Ray T cool.deve...@gmail.comTo:           arslist@ARSLIST.ORG** So, in Atrium

Problem with Task Association Template in the Data Load Console

** Hi all,I have a problem with validating the task assiciation templates.When i start the validation job,  there are error messages like this.1175;1165;Invalid Association (Template Identifier and Task Group Template Identifier should have same company or Template Identifier Company should be '-

Duplicate Record On Staging Form

** Hi all,I have problems with the data load console.I got spreadsheets  for import data of the process setup.I want to import task templates, the operational data catalog is complete.But  when i start to validate the staging forms after importing the csv files, i getvery often the error message

Problems with the Command Application-Query-Delete-Entry

** Hi,I have a problem with the command in an AL@@:Application-Query-Delete-Entry CHG:CABInvitedPeople 'Change ID+' = $Infrastructure Change ID$Im getting alwayws the error message error in the qualificationBut in the documents of ARS there is the same example with the correct arguments.Any advice

Re: Problems with the Command Application-Query-Delete-Entry

** Hi,Many thanks, i solved the issue already.Life is a bitch.Tristan-Original Message-Date: Tue, 05 Oct 2010 14:20:19 +0200Subject: Re: Problems with the Command Application-Query-Delete-EntryFrom:         Rick Cook remedyr...@gmail.comTo:           arslist@ARSLIST.ORG** Yup.  It's a

SMS gateway does not work

** Hi,I have a problem with the Email engine. sms news were sent to a sms gateway.But they are not accepted by the gateway.I think, the error will be caused by a wrong character set.How can i set this character set in the email engine ?Can i set logging in the email engine ?Thanks in

Atrium Core installation failed 7.6.03

** Hi,When i try to install Atrium Core, i`m getting the error message Web Services infrastructure had failed and Atrium Core Web Services failed.Does anybody know, what is the reason for this malfunction ?CheersTristan _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_

Developer Studio without any perspective

** Hi,I have a problem with installing Developer Studio 7.5, Patch 6 on Windows XP.The installation was fine and i can start der Developer Studio tool, but there is no information or selectionsin this tool.I can not enter any server information.I tried to install the software anywhere else on the

Re: Developer Studio without any perspective

@ARSLIST.ORG** Did you try to reset the perspective. Window -- Reset Perspective.ThanksMaheshOn Thu, Sep 23, 2010 at 5:17 AM, tristan.rop...@t-online.de tristan.rop...@t-online.de wrote:** Hi,I have a problem with installing Developer Studio 7.5, Patch 6 on Windows XP.The installation was fine and i can

server specific error 1064

** Hi,Hardware Details:Windows XPOracle 11gARS 7.5Every time, when i try to start the remedy application server, i will get this error message in the system folder of the eventvwr.The installation was successful !In the installation logs of ARS i can not find any hint for this problem

ARS 5.1 Update to a newer OS

** Hi all,This is the configuration:ARS 5.0.102, Patch 1238Oracle 8.1.7.00Windows 2000, Patch 4My customer wants to upgrade the OS from Windows 2000, Patch 4 to a newer version (Windows XP, Windows Vista or Windows.Unfortunately i have no compatiblitiy matrix for this old remedy version.Does

Strange behavior in Remedy 5

** Hello,I have here in Remedy 5 a strange behavior.I have a Remedy Application 5 on my laptop with the exact definitions as in der test environment.Even the data is a copy.When i try to change a form (putting a button, etc) on my laptop and i want to import this form in the test environment,i can

Re: Q: GUID Generation

** Hi,I don´t know, what you want to do with this information.But you can also use the sequence generation function of the database (Oracle).CheersTristan-Original Message-Date: Wed, 30 Dec 2009 21:28:07 +0100Subject: Q: GUID GenerationFrom:         Craig Carter

Re: Connection timed out. Message number = 90 in ars 5.1

** I think, you could use the strace command for testing your code.If a library could not be found, the strace command will tell you !Tristan _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_

Re: Published Webservice not returning results

** Hi,For my point of view, this qualification does not return any result.Have you tested this in the client (native or web) ?Please react the MidTier Log, as mentioned before !CheersTristan-Original Message-Date: Wed, 11 Nov 2009 15:43:10 +0100Subject: Re: Published Webservice not

FW: Re: Remedy 7.x and Web services

-Original Message- Date: Sun, 08 Nov 2009 21:40:58 +0100 Subject: Re: Remedy 7.x and Web services From: tristan_rop...@t-online.de tristan_rop...@t-online.de To: arslist@ARSLIST.ORG Hi, Once you have created the WS in the Admin Tool, you can the the wsdl File of your WS. With the help of

CI Relationship Viewer does not work !

** Hello,Installed packages:CMDB-Version: 2.1.00 patch 004AR-Version: 7.01.00 patch 005AR-Database: SQL Server 2008 (SP1)AR-OS: Windows 7 !!!I have problems to start my CI Relationship viewer.Every time i want to see my relationships to the CI, i´m getting this error message in the data

Re: Tracing outbound data froma web service.......

** Hi,You can use the program tcptunnel, look at sourceforge.net.CheersTristan-Original Message-Date: Tue, 04 Aug 2009 17:39:36 +0200Subject: Re: Tracing outbound data froma web service...From:         Robert Molenda robert.mole...@gmail.comTo:           arslist@ARSLIST.ORG** You can

Re: Problem with the ARS logging on to the database

** Please change  the service settings to local system account !Tristan-Original Message-Date: Wed, 18 Feb 2009 16:07:06 +0100Subject: Problem with the ARS logging on to the databaseFrom:         Bob Rowe robert.w.r...@gmail.comTo:           arslist@ARSLIST.ORG** I have a development