RE: [EXTERNAL] Re: Old Remedy 6.3 data

2019-08-16 Thread Ken Pritchard via ARSList
Subject: Re: [EXTERNAL] Re: Old Remedy 6.3 data Regarding where to put the historical Remedy data... I once took an organization from Remedy ITSM to newly developed homegrown Remedy application. Similarly they needed to keep their ITSM Change Requests (Work Info, Audit, Tasks, etc.) for

RE: [EXTERNAL] Re: Old Remedy 6.3 data

2019-08-16 Thread Ben Chernys
ehalf Of Sanford, Claire Sent: August-15-19 1:21 PM To: ARSList mailto:arslist@arslist.org> > Subject: RE: [EXTERNAL] Re: Old Remedy 6.3 data Yes, we moved to another solution. I enjoy learning the new stuff, but I miss the comfort of what I knew like the back of my hand. We have people come b

Re: [EXTERNAL] Re: Old Remedy 6.3 data

2019-08-16 Thread Jason Miller
;> >> >> >> Sorry, not a lot of help, but good luck in finding something which suits >> your particular situation. >> >> >> >> *Ian* >> >> -- >> >> *Ian Trimnell*, Systems Programmer, Information Technology >>

RE: [EXTERNAL] Re: Old Remedy 6.3 data

2019-08-16 Thread Ken Pritchard via ARSList
maintained) vs building the web services to extract / consume the records. From: ARSList On Behalf Of Jason Miller Sent: Friday, August 16, 2019 9:56 AM To: ARSList Subject: Re: [EXTERNAL] Re: Old Remedy 6.3 data Regarding attachments, LJ built a tool for that :) http://remedylegacy.com

Re: [EXTERNAL] Re: Old Remedy 6.3 data

2019-08-16 Thread Jason Miller
>> Sorry, not a lot of help, but good luck in finding something which suits >> your particular situation. >> >> >> >> *Ian* >> >> -- >> >> *Ian Trimnell*, Systems Programmer, Information Technology >> >> The Open Universit

Re: [EXTERNAL] Re: Old Remedy 6.3 data

2019-08-16 Thread Kelly Logan
> > *Ian* > > -- > > *Ian Trimnell*, Systems Programmer, Information Technology > > The Open University, Milton Keynes, UK > > Phone: 01908 653741 web: http://www.open.ac.uk > > > > *From: *ARSList on behalf of "Sanford, > Claire" &g

Re: [EXTERNAL] Re: Old Remedy 6.3 data

2019-08-15 Thread Ian.Trimnell
://www.open.ac.uk<http://www.open.ac.uk/> From: ARSList on behalf of "Sanford, Claire" Reply to: ARSList Date: Thursday, 15 August 2019 at 20:23 To: ARSList Subject: RE: [EXTERNAL] Re: Old Remedy 6.3 data Yes, we moved to another solution. I enjoy learning the new stuff,

RE: [EXTERNAL] Re: Old Remedy 6.3 data

2019-08-15 Thread Sanford, Claire
: Thursday, August 15, 2019 2:04 PM To: ARSList Subject: [EXTERNAL] Re: Old Remedy 6.3 data Carina, If I'm not mistaken, they aren't using Remedy anymore (moved to another solution)so Remedy for them is just in mothballs wanting/needing as little time/effort as possible. On T