Subject: Re: [EXTERNAL] Re: Old Remedy 6.3 data
Regarding where to put the historical Remedy data... I once took an
organization from Remedy ITSM to newly developed homegrown Remedy application.
Similarly they needed to keep their ITSM Change Requests (Work Info, Audit,
Tasks, etc.) for
ehalf Of Sanford, Claire
Sent: August-15-19 1:21 PM
To: ARSList mailto:arslist@arslist.org> >
Subject: RE: [EXTERNAL] Re: Old Remedy 6.3 data
Yes, we moved to another solution. I enjoy learning the new stuff, but I miss
the comfort of what I knew like the back of my hand.
We have people come b
;>
>>
>>
>> Sorry, not a lot of help, but good luck in finding something which suits
>> your particular situation.
>>
>>
>>
>> *Ian*
>>
>> --
>>
>> *Ian Trimnell*, Systems Programmer, Information Technology
>>
maintained) vs building the web services to extract / consume the
records.
From: ARSList On Behalf Of Jason Miller
Sent: Friday, August 16, 2019 9:56 AM
To: ARSList
Subject: Re: [EXTERNAL] Re: Old Remedy 6.3 data
Regarding attachments, LJ built a tool for that :)
http://remedylegacy.com
>> Sorry, not a lot of help, but good luck in finding something which suits
>> your particular situation.
>>
>>
>>
>> *Ian*
>>
>> --
>>
>> *Ian Trimnell*, Systems Programmer, Information Technology
>>
>> The Open Universit
>
> *Ian*
>
> --
>
> *Ian Trimnell*, Systems Programmer, Information Technology
>
> The Open University, Milton Keynes, UK
>
> Phone: 01908 653741 web: http://www.open.ac.uk
>
>
>
> *From: *ARSList on behalf of "Sanford,
> Claire"
&g
://www.open.ac.uk<http://www.open.ac.uk/>
From: ARSList on behalf of "Sanford, Claire"
Reply to: ARSList
Date: Thursday, 15 August 2019 at 20:23
To: ARSList
Subject: RE: [EXTERNAL] Re: Old Remedy 6.3 data
Yes, we moved to another solution. I enjoy learning the new stuff,
: Thursday, August 15, 2019 2:04 PM
To: ARSList
Subject: [EXTERNAL] Re: Old Remedy 6.3 data
Carina,
If I'm not mistaken, they aren't using Remedy anymore (moved to another
solution)so Remedy for them is just in mothballs wanting/needing as little
time/effort as possible.
On T
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