will prove invaluable.
Thanks,
Shawn Pierson
Remedy Developer | Energy Transfer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sonwane, Subhash
Sent: Tuesday, February 18, 2014 1:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: 8.1 RBE Documentation
**
Hi
./../../../../sstaniszewski/AppData/Local/Microsoft/Windows/Temporary%20Internet%20Files/Content.Outlook/3PJ5VNJF/www.columnit.com>
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer
Sent: 17 February 2014 10:31:PM
To: arslist@ARSLIST.OR
edesk81/Troubleshooting+email+record+creation+and+updates
>
>
>
> Thanks,
>
>
>
> *Shawn Pierson *
>
> Remedy Developer | Energy Transfer
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Susan Pa
List)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer
Sent: Monday, February 17, 2014 11:01 AM
To: arslist@ARSLIST.ORG
Subject: Re: 8.1 RBE Documentation
**
Hi Shawn,
Is this RBE something that is ITSM? We're on 8.1 and I do not find anything
looking like RBE. What is the form na
Hi Shawn,
Is this RBE something that is ITSM? We're on 8.1 and I do not find
anything looking like RBE. What is the form name?
Thanks,
Susan
On Mon, Feb 17, 2014 at 8:54 AM, Pierson, Shawn <
shawn.pier...@energytransfer.com> wrote:
> **
>
> So we've been on 8.1 for a few weeks now (I should
So we've been on 8.1 for a few weeks now (I should post an update to the Mid
Tier issues thread, it's mostly working for me now.) We ripped out our
fully-functional custom email processing code to use the Rules Based Email
stuff that was added in 8.1. It seems to work most of the time, but it'
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