Re: AR 7.5 Installation Failed--FIXED

2010-01-27 Thread Michael Kwok Fu Wong
Hi Hajot, Thanks. I finally fix it as well. May be I am stupid, that I was install the AR 7.5 GA version, which give me that error. However, I try it with the AR 7.5 patch3, it then go smoothly. I was silly enough to though of patch 3 it is a add-on patch to the 7.5 installation, instead of a ins

Re: AR 7.5 Installation Failed--FIXED

2010-01-27 Thread HARJOT PABLA
Hello Michael I finally successful installed the ARS 7.5 on windows 2008 R2 standard. Make sure you have ARS patch 003 installer because ARS 7.5 with no patch or upto patch 002, there was a known issue with 0MB space available for installation. Another thing, when we tried to use the installer 7.

Re: AR 7.5 Installation Failed

2010-01-26 Thread Michael Kwok Fu Wong
I didn't check for the Java issue. I should check for it then. --- MICHAEL WONG System Support Consultant - Infrastructure & Field Services Division Automated Systems (HK) Limited Tel: (852) 2608 3736 | Fax: (852) 2608 6589 | Email: micw...@asl.com.hk | www.asl.com.hk --

Re: AR 7.5 Installation Failed

2010-01-26 Thread strauss
nter http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of HARJOT PABLA Sent: Tuesday, January 26, 2010 9:22 AM To: arslist@ARSLIST.ORG Subject: Re: AR 7.5 Installation Failed ** Yes the installation is on Windows Server 2008 R2. Goin

Re: AR 7.5 Installation Failed

2010-01-26 Thread HARJOT PABLA
Yes the installation is on Windows Server 2008 R2. Going in Depth, We figure out that Java is not installing properly which will be used to install AR 7.5. We we went to Java website to test if java is running properly, it gives us error. Seems like Server R2 2008 doesn't support java that well or

Re: AR 7.5 Installation Failed

2010-01-26 Thread HARJOT PABLA
Yes, I extract all the files to my local server drive where I am trying to install the AR. Please additional comment. Thanks in advance. On Mon, Jan 25, 2010 at 10:32 PM, Jason Miller wrote: > ** Maybe a stupid question... but are you extracting the files from the > zip archive before running th

Re: AR 7.5 Installation Failed

2010-01-25 Thread Jason Miller
Maybe a stupid question... but are you extracting the files from the zip archive before running the installer? Make sure the unzipped files are on the local machine and not a network share. Jason On Mon, Jan 25, 2010 at 3:53 PM, HARJOT PABLA wrote: > ** > Hello everybody > > I am trying to in

Re: AR 7.5 Installation Failed

2010-01-25 Thread Michael Kwok Fu Wong
Are you installating over Windows 2008R2? I do experenice the same case, but no hints to fix it yet. --- MICHAEL WONG System Support Consultant - Infrastructure & Field Services Division --

AR 7.5 Installation Failed

2010-01-25 Thread HARJOT PABLA
Hello everybody I am trying to install AR 7.5.00. I downloaded the jdk and jre from Java. When I started installing AR 7.5, it did not install because it says that I have 0MB space available on the current drive. I quit the installation and looked at the space. I do have 30GB avaiable. Please if