Re: ARDBCPlugin and getEntry function call

2013-11-05 Thread Misi Mladoniczky
Hi, It is completely up to you how you implement this. Doing a select '*' seems odd, as you are not sure which column comes where. For the GetListEntry call, you can implemented the LIKE operator for a single column, for example 'login', and then you do something like: SELECT id,name FROM table

Re: ARDBCPlugin and getEntry function call

2013-11-05 Thread Marek B.
Thanks for your explanation Still need some clarifications. My assumption is that RequestId equals to an identity column on a remote table. If the user searches for the login "username", and the "username" is the record with Request ID e.g. 100 the qualification evolves to a query : select * from

Re: ARDBCPlugin and getEntry function call

2013-11-04 Thread Jarl Grøneng
Hi >From the C API documentation: Unique identifier for the entry to retrieve. It must correspond to a value in the external data source and must be unique, non-NULL, and either character or numeric data. For an external data source, the entry ID can have more than 15 characters. Therefore, the e

Re: ARDBCPlugin and getEntry function call

2013-11-04 Thread Misi Mladoniczky
Hi, Field ID 1 has special meaning to Remedy. It is a max 15 character string. This is the key between the list of entries returned to you, and individual records retrieved with GetList. You must support field id 1 and the 15-character key in order to get this to work. Best Regards - Misi

ARDBCPlugin and getEntry function call

2013-11-04 Thread Marek B.
Hi listers, I'm trying to implement a custom ARDBCPlugin on the bassis of ARDBCSample code. So far I'm able to perform a seach on the entire table. The problem is with a paramtrized query. I got implemented support for a simle qualification criteria ( LIKE, =) Even though the query is constructed