We’re not using field 112 at this time.
Ron
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Friday, March 09, 2012 11:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: Account issue and arerr 330
**
Are you using field 112? I have
list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Peters, Ron
Sent: Thursday, March 08, 2012 5:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Account issue and arerr 330
**
Yeah, we’ve seen that one before and documented it and was my first attempt at
a solution.
Here’s hoping that the latest
: arslist@ARSLIST.ORG
Subject: Re: Account issue and arerr 330
** This does seem like a similar issue we have seen before.
Go to that user's people record and under support group tab it list all the
support groups. Atleast one of them had to be set as default group.
Due to some bug, for some
List)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Peters, Ron
Sent: Thursday, March 08, 2012 3:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: Account issue and arerr 330
**
Thanks. I wouldn't think that I'd have to open the hood for a simple people
record permission modification. We're not doi
e able to update the records in
> question. You should be able to check the permissions on the fields to
> figure out what they may be missing.
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Peters, Ron
> *Se
uest System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Thursday, March 08, 2012 11:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: Account issue and arerr 330
**
Ron,
Admin of course has access to everything. You need to figure out what
permissions the need OTHER than Admin
discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Peters, Ron
Sent: Thursday, March 08, 2012 12:08 PM
To: arslist@ARSLIST.ORG
Subject: Account issue and arerr 330
**
Hello all,
I have an individual user that was set as an administrator with a fixed
license. We were doing some
Hello all,
I have an individual user that was set as an administrator with a fixed
license. We were doing some changes and the person doesn't need administrator
any more so we set the privs the same as any other typical support person
(Incident/Change user, asset viewer). I then changed their l
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