Of Thomas Bean
Sent: Wednesday, March 14, 2007 5:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: Additional information about DST event and how it affects
AR System
Has anyone else had difficulties applying the DST hotfix to the Visual C++
C-Runtime libraries (msvcp71.dll and msvcr71.dll)?
I obtained
: Easter, David [EMAIL PROTECTED]
Newsgroups: gmane.comp.crm.arsystem.general
To: arslist@ARSLIST.ORG
Sent: Monday, March 12, 2007 15:36
Subject: Re: Additional information about DST event and how it affects AR
System
Is there some sort of key phrase to mention to support
Um
PROTECTED] On Behalf Of Mike White
Sent: Friday, March 09, 2007 11:47 AM
To: arslist@ARSLIST.ORG
Subject: Re: Additional information about DST event and how it affects
AR System
Sorry, David. I don't mean to be thick, but part of this confused me:
For AR System 6.03 or 6.0.1: If your client
: Wednesday, March 14, 2007 16:39
Subject: Re: Additional information about DST event and how it affects AR
System
Has anyone else had difficulties applying the DST hotfix to the Visual C++
C-Runtime libraries (msvcp71.dll and msvcr71.dll)?
I obtained the DLLs from BMC Support, and have shut down
@ARSLIST.ORG
Subject: Re: Additional information about DST event and how it affects
AR System
OK, I found a nifty little utility that helped me find what processes
were using these DLLs:
Process Explorer for Windows v10.21
http://www.microsoft.com/technet/sysinternals/utilities/ProcessExplorer.
mspx
Sent: Wednesday, March 14, 2007 20:48
Subject: Re: Additional information about DST event and how it affects AR
System
You could have done this as well.
Use Windows Explorer and go to the C:\WINDOWS\system32 folder
Rename the 2 files
msvcp71.dll to msvcp71_2006.dll
msvcr71.dll
, liaison or public relations representative for
BMC Software, Inc.
From: Easter, David
Sent: Thursday, February 01, 2007 4:54 PM
To: Virtual Team - Remedy; Virtual Team - Service Management
Subject: Additional information about DST event and how
Subject: Additional information about DST event and how it affects AR
System
Importance: High
All,
I posted this previously, but we're still getting a flood of E-mails
asking questions answered in the tech bulletin, so I will post it again.
PLEASE READ IT! Not only does it describe
David,
Is there some sort of key phrase to mention to support that would help us
actually obtain the hotfix mentioned above? We're running 7.0.1 patch 001,
and are really eager to test a fix for historical dates -- but the person
on my team assigned to track down this hotfix (the CRT dlls) has
PROTECTED] On Behalf Of Ryan Kountz
Sent: Friday, March 09, 2007 10:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: Additional information about DST event and how it affects
AR System
David,
Is there some sort of key phrase to mention to support that would help
us actually obtain the hotfix mentioned
,
Brian Sokol
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
Sent: Thursday, March 08, 2007 8:19 PM
To: arslist@ARSLIST.ORG
Subject: Additional information about DST event and how it affects AR
System
Hi All
for
BMC Software, Inc.
From: Easter, David
Sent: Thursday, February 01, 2007 4:54 PM
To: Virtual Team - Remedy; Virtual Team - Service Management
Subject: Additional information about DST event and how it affects AR
System
Importance: High
PM
To: Virtual Team - Remedy; Virtual Team - Service Management
Subject: Additional information about DST event and how it affects AR
System
Importance: High
All,
I posted this previously, but we're still getting a flood of E-mails
asking questions answered in the tech bulletin, so I
Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian
Sent: Friday, March 09, 2007 8:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: Additional information about DST event and how it affects
AR System
David I was checking some records from
- Remedy; Virtual Team - Service Management
Subject: Additional information about DST event and how it affects AR
System
Importance: High
All,
I posted this previously, but we're still getting a flood of E-mails
asking questions answered in the tech bulletin, so I will post it again.
PLEASE READ
Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley
Sent: Friday, March 09, 2007 5:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: Additional information about DST event and how it affects
AR System
For AR System 6.03 or 6.0.1: If your
PROTECTED] On Behalf Of Kyle Whitley
Sent: Friday, March 09, 2007 6:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: Additional information about DST event and how it affects
AR System
What I meant to say was if we are not setting a TZ for our clients
that we will not experience the issues below
Thanks
only fix?
Thanks!
Mike
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
Sent: Friday, March 09, 2007 8:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: Additional information about DST event and how it affects AR
System
, David
Sent: Thursday, March 08, 2007 8:19 PM
To: arslist@ARSLIST.ORG
Subject: Additional information about DST event and how it affects AR
System
Hi All,
As mentioned on this list, we've discovered another consequence of
the start/end date shift in DST for the US/Canada that is caused
-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kendhammer, Mike
Sent: Friday, March 09, 2007 8:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: Additional information about DST event and how it affects
AR System
I still have a few questions that I am unclear
for
BMC Software, Inc.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
Sent: Thursday, March 08, 2007 8:19 PM
To: arslist@ARSLIST.ORG
Subject: Additional information about DST event and how it affects AR
System
, March 09, 2007 11:47 AM
To: arslist@ARSLIST.ORG
Subject: Re: Additional information about DST event and how it affects
AR System
Sorry, David. I don't mean to be thick, but part of this confused me:
For AR System 6.03 or 6.0.1: If your client and/or server needs to be
set to use a United States time
Team - Remedy; Virtual Team - Service Management
Subject: Additional information about DST event and how it affects AR
System
Importance: High
All,
I posted this previously, but we're still getting a flood of E-mails
asking questions answered in the tech bulletin, so I will post it again
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