Hello list,
Is there any simple way to make a person an approver if the category of a
change, for instance, is different from something?
In the Approval Mappings of Change Management I need one person (person A)
to be the approver when a change has a operational category different from
You should be able to do it by creating one mapping for all categories and
another for just the single category. Set the Level of the single category
at a lower value than that of the global one. If it hits, it will go there.
Rick
On Thu, Apr 15, 2010 at 7:25 AM, Rudolf Schwarzkopf
Ok, so there is no way to say: This mapping should be triggered when
category different from ABC, right?
I need to create one mapping for each of the other categories?
I understand that having 2 mappings, one for every category and one for that
specific one, with different levels, both will be
No, you create two. One for the rule (no categories selected), and one for
the exception (the single category). It's possible that both approval
entities will get the approval notification for the exception one, but if
that happens, I can't think of a software process to get around that - a
mappings from an XLS
and save time.
Marcelo
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Thursday, April 15, 2010 9:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: Approval Mappings when category is different than something
**
No, you
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