Re: Attachments between Work Orders and Service Requests.

2009-06-17 Thread Alberto Mel.
st System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of Alberto Mel. > Sent: Tuesday, June 16, 2009 9:31 AM > To: arslist@ARSLIST.ORG > Subject: Re: Attachments between Work Orders and Service Requests. > > --001485f1db5e64afc5046c79b45c > Content-Type: text

Re: Attachments between Work Orders and Service Requests.

2009-06-16 Thread Savant, don...@dts
berto Mel. Sent: Tuesday, June 16, 2009 9:31 AM To: arslist@ARSLIST.ORG Subject: Re: Attachments between Work Orders and Service Requests. --001485f1db5e64afc5046c79b45c Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit First, thank you very Much Don!, I can underst

Re: Attachments between Work Orders and Service Requests.

2009-06-16 Thread Alberto Mel.
ist) [mailto: > arsl...@arslist.org] On Behalf Of Alberto Mel. > Sent: Tuesday, June 16, 2009 9:07 AM > To: arslist@ARSLIST.ORG > Subject: Attachments between Work Orders and Service Requests. > > --001485f5af86e8e266046c795c6a > Content-Type: text/plain; charset=ISO-8859

Re: Attachments between Work Orders and Service Requests.

2009-06-16 Thread Savant, don...@dts
half Of Alberto Mel. Sent: Tuesday, June 16, 2009 9:07 AM To: arslist@ARSLIST.ORG Subject: Attachments between Work Orders and Service Requests. --001485f5af86e8e266046c795c6a Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: 7bit Hi all! I have a problem with SRM.2.2. I have in

Attachments between Work Orders and Service Requests.

2009-06-16 Thread Alberto Mel.
Hi all! I have a problem with SRM.2.2. I have installed ITSM 7.1 (Patch 6) with SRM 2.2 (Patch 3). When I create a service Request from the Requester Console, with an attachment field, it creates a work order that I've defined but if I create a Service Request with one attachment, I can't see thi