Hi All - We are looking at upgrading from ITSM 7.0.3 to ITSM 7.6.x. One
of the big things we are looking at is how we can implement the best
practice view, specifically the Services menu on it.
We have quite a few product names that are what we understand a single
service would be (e.g., data
The services is at the Business Service level. You are listing
application/Product Level Names that would support the Business Service.
-Original Message-
From: Pargeter, Christie :CO IS cparg...@lhs.org
To: arslist@ARSLIST.ORG
Sent: Mon, May 17, 2010 12:47 pm
Subject: Best Practice
category.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Roger Justice
Sent: Monday, May 17, 2010 12:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: Best Practice View Services
** The services is at the Business Service
list(ARSList) [mailto:
arsl...@arslist.org] *On Behalf Of *Roger Justice
*Sent:* Monday, May 17, 2010 12:16 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Best Practice View Services
** The services is at the Business Service level. You are listing
application/Product Level Names that would
, 2010 1:12 PM
To: arslist@ARSLIST.ORG
Subject: Re: Best Practice View Services
**
Christie,
You do know that the Services menu is optional, right? There is a
configuration setting to make it so.
Rick
On Mon, May 17, 2010 at 1:08 PM, Pargeter, Christie :CO IS
cparg...@lhs.org wrote
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