Michael,
BTW: Another "debug" idea is to add a set field action that will set
the fields of interest to their current value. That way the values
show in the log file, but you do not have to get multiple Message
actions.
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Reques
Wednesday, April 25, 2007 12:28 PM
To: arslist@ARSLIST.ORG
Subject: Re: Boolean Logic
Neel,
$GROUPS$ = The list of groups (in name format) that the user executing
the workflow is in. This will not search the whole database. It is
the same as what you see in the Group List when you look
Stewardship · Best People
· Client Value Creation · One Global Network
· Respect for the Individual · Integrity
*From:* Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of* McManus Michael A SrA HQ
t)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96
CS/SCCE
Sent: Wednesday, April 25, 2007 12:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Boolean Logic
Michael:
What Axton said is probably your problem:
Just because you see field x with value y does not mean that the fields
have
System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of SUBSCRIBE arslist Neel
Sent: Wednesday, April 25, 2007 12:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Boolean Logic
**
Hello Michael,
You got me a bit confused here as "($GROUPS$ LIKE "%System POC%" )&
Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Wednesday, April 25, 2007 11:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: Boolean Logic
Your boolean looks like this:
A AND B
Where
A=(( 'Dialog_Prev_Status' = "
Thank you,
Neel Gautam.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Wednesday, April 25, 2007 11:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: Boolean Logic
Your boolean looks like this:
A AND
ore Values:Stewardship * Best People *
Client Value Creation * One Global Network * Respect
for the Individual * Integrity
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of McManus Michael A S
Your boolean looks like this:
A AND B
Where
A=(( 'Dialog_Prev_Status' = "Closed" ) OR ( 'Dialog_Prev_Status' =
"Helpdesk Working" ) OR ( 'Dialog_Prev_Status' = "Pending Vendor" ))
B=(($GROUPS$ LIKE "%System POC%" ) OR ($GROUPS$ LIKE "%Reshipment%"
) OR ($GROUPS$ LIKE "%Quality Assurance%" )
Version 5.1.2
SQL 2K
I'm having problems with a run if condition that isn't allowing our
System POC's to send emails. Here's the condition.
(( 'Dialog_Prev_Status' = "Closed" ) OR ( 'Dialog_Prev_Status' =
"Helpdesk Working" ) OR ( 'Dialog_Prev_Status' = "Pending Vendor" ))
AND (($GROUPS
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