Calculation errors in an Escalation

I have been dealing with a major frustration that I am hoping someone can clear up for me. Our organization has recently moved from ARS 6.3/ITSM 5.6 to ARS 7.5/ITSM 7.6. I am working on recreating some of our old custom workflow, and I am finding that I can no longer do calculations on a

Re: Calculation errors in an Escalation

Hi, Going via an integer-field might work better, even though the example you gave looks ok. Action 1: Set-Fields: tmpInt = $TIMESTAMP$ + ($Escalate Minutes$ * 60) Action 2: Set-Fields: Escalate Date = $tmpInt$ Make sure that it really a Date/Time-field and not a Date-field...