Re: Changing the Group Name

2011-06-24 Thread Misi Mladoniczky
Hi, If you are only changing the name, you do not need to check for group-ids. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance

Re: Changing the Group Name

2011-06-23 Thread Misi Mladoniczky
System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] En nombre de Drew Shuller Enviado el: Miércoles, 22 de Junio de 2011 12:18 Para: arslist@ARSLIST.ORG Asunto: Changing the Group Name ** Hello everyone, Can anyone tell me if there would be any severe gotchas when going

Re: Changing the Group Name

2011-06-23 Thread Drew Shuller
Thank you Misi, those are some good tools! My system is prettys small. I was able to manually search the def file and the only references to that group name were names of menu items and their associated AL's that run macros that search for that group's tickets. And the group name in the macro

Changing the Group Name

2011-06-22 Thread Drew Shuller
Hello everyone, Can anyone tell me if there would be any severe gotchas when going into the Group form and changing the Group Name of one of my groups? I would need to check for any workflow qualifications that use group names, but would there be anything else to watch out for? Thanks

Re: Changing the Group Name

2011-06-22 Thread Alejandro Canon
System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] En nombre de Drew Shuller Enviado el: Miércoles, 22 de Junio de 2011 12:18 Para: arslist@ARSLIST.ORG Asunto: Changing the Group Name ** Hello everyone, Can anyone tell me if there would be any severe gotchas when going into the Group

Re: Changing the Group Name

2011-06-22 Thread Joe Martin D'Souza
: Changing the Group Name ** If you need to change OOTB Group names (i.e Incident Master, Incident Submitter and so on) please try to reconsider it. There are several workflow objects (Active Links, Filters) built based on Run If qualifications that use Group Name. In case of Custom Group names

Re: Changing the Group Name

2011-06-22 Thread Drew Shuller
:32 PM *Newsgroups:* public.remedy.arsystem.general *To:* arslist@ARSLIST.ORG *Subject:* Re: Changing the Group Name ** If you need to change OOTB Group names (i.e Incident Master, Incident Submitter and so on) please try to reconsider it. There are several workflow objects (Active Links

Re: Changing the Group Name

2011-06-22 Thread Joe Martin D'Souza
more than a couple of hundred forms at max and a 2 or 3 thousand pieces of other workflow at max? Which is almost nothing.. Joe From: Drew Shuller Sent: Wednesday, June 22, 2011 3:41 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Changing the Group Name

Re: Changing the Group Name

2011-06-22 Thread Drew Shuller
Even less, Joe! On Wed, Jun 22, 2011 at 2:32 PM, Joe Martin D'Souza jdso...@shyle.netwrote: ** I’d still think it would be easier to mend your workflow than mend a group name.. Mending workflow using export of defs to an xml file is easy breezy.. its almost easier done than said.. that

Re: Changing the Group Name

2011-06-22 Thread Joe Martin D'Souza
for production.. Some sort of an emergency change implementation.. Joe From: Drew Shuller Sent: Wednesday, June 22, 2011 4:52 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Changing the Group Name ** Even less, Joe! On Wed, Jun 22, 2011 at 2:32 PM, Joe