Hi,
If you are only changing the name, you do not need to check for group-ids.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance
System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] En nombre de Drew Shuller
Enviado el: Miércoles, 22 de Junio de 2011 12:18
Para: arslist@ARSLIST.ORG
Asunto: Changing the Group Name
**
Hello everyone,
Can anyone tell me if there would be any severe gotchas when going
Thank you Misi, those are some good tools!
My system is prettys small. I was able to manually search the def file and
the only references to that group name were names of menu items and their
associated AL's that run macros that search for that group's tickets. And
the group name in the macro
Hello everyone,
Can anyone tell me if there would be any severe gotchas when going into
the Group form and changing the Group Name of one of my groups? I would need
to check for any workflow qualifications that use group names, but would
there be anything else to watch out for?
Thanks
System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]
En nombre de Drew Shuller
Enviado el: Miércoles, 22 de Junio de 2011 12:18
Para: arslist@ARSLIST.ORG
Asunto: Changing the Group Name
**
Hello everyone,
Can anyone tell me if there would be any severe gotchas when going into the
Group
: Changing the Group Name
**
If you need to change OOTB Group names (i.e Incident Master, Incident Submitter
and so on) please try to reconsider it. There are several workflow objects
(Active Links, Filters) built based on Run If qualifications that use Group
Name.
In case of Custom Group names
:32 PM
*Newsgroups:* public.remedy.arsystem.general
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Changing the Group Name
**
If you need to change OOTB Group names (i.e Incident Master, Incident
Submitter and so on) please try to reconsider it. There are several workflow
objects (Active Links
more than a couple of hundred forms at max and a 2 or 3
thousand pieces of other workflow at max? Which is almost nothing..
Joe
From: Drew Shuller
Sent: Wednesday, June 22, 2011 3:41 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Changing the Group Name
Even less, Joe!
On Wed, Jun 22, 2011 at 2:32 PM, Joe Martin D'Souza jdso...@shyle.netwrote:
**
I’d still think it would be easier to mend your workflow than mend a group
name..
Mending workflow using export of defs to an xml file is easy breezy.. its
almost easier done than said.. that
for production..
Some sort of an emergency change implementation..
Joe
From: Drew Shuller
Sent: Wednesday, June 22, 2011 4:52 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Changing the Group Name
** Even less, Joe!
On Wed, Jun 22, 2011 at 2:32 PM, Joe
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