Re: Create Related Request Functionality

2016-03-10 Thread Brittain, Mark
: Wednesday, March 09, 2016 10:15 AM To: arslist@ARSLIST.ORG Subject: Create Related Request Functionality Hi Folks! Question about Creating a Related Request on Incident in Remedy 8.1. I would like to add the option for an Incident to open a Work Order. I've looked at the code for INC to CHG

Create Related Request Functionality

2016-03-09 Thread Dylan Armstrong
Hi Folks! Question about Creating a Related Request on Incident in Remedy 8.1. I would like to add the option for an Incident to open a Work Order. I've looked at the code for INC to CHG and the others. It looks like they use the PERFORM-ACTION-SEND-EVENT process to complete this but it's