Thanks for that info, I’m sure this will solve the problem ☺ // Lars
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Karicheti anil kumar
Sent: Friday, July 08, 2016 9:43 AM
To: arslist@ARSLIST.ORG
Subject: Re: Data Wizard locked in Pending
**
Hi
Hi Lars,
You can manually delete the Lock record on the form DLD:Lock to initiate
new operation.
Regards,
Anil Kumar K
https://www.facebook.com/RemedyRockStars/
On Fri, Jul 8, 2016 at 12:47 PM, wrote:
> **
>
> Hi, some days ago, an update action was started in Data Wizard. Status
&
Hi, some days ago, an update action was started in Data Wizard. Status still in
Pending.
This prevents a new update action to be started.
[cid:image001.png@01D1D8F8.F0BEF330]
This comes when a new update is started:
[cid:image002.png@01D1D8F9.83CAD720]
Re-Run does not help.
How to cancel
ystem discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Charters
Sent: February-19-16 15:14
To: arslist@ARSLIST.ORG
Subject: Re: Data Wizard Tool / Sites - AD
**
Or upgrade to 9.1 where the bugs in it are fix ha ha.
From: Action Request System discussion list(AR
Or upgrade to 9.1 where the bugs in it are fix ha ha.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ben Chernys
Sent: Friday, February 19, 2016 4:57 PM
To: arslist@ARSLIST.ORG
Subject: Re: Data Wizard Tool / Sites - AD
**
Hi Lars,
With a single
Hi Lars,
With a single Meta-Update script we built for a customer POC, you can change
a configurable set of fields and forms including the ones that the Data
Wizard misses, and automate massive numbers of changes as well. The script
reads the config file, the processes a CSV of Site changes
Lars,
The Data Wizard is a good tool most of the time. I have not had issues using
the Data Wizard to change Sites. It does miss changing data on some forms
i.e. the Group form Long name is not changed when changing the Support Group
name and it looks for "Requester Console" forms (wh
Lars, I have found the tool to be quite effective, although I haven't used
it for that exact job.
On Fri, Feb 19, 2016 at 5:32 AM, wrote:
> **
>
> Hi, it seems that we need to rename some * sites* in our ITSM system, 7.6.
>
>
>
> Have you used the *Data Wizard Tool
Hi, it seems that we need to rename some sites in our ITSM system, 7.6.
Have you used the Data Wizard Tool in this situation, if so, have you seen any
issues, or are all forms handled correctly?
The alternative, to do it manually is a huge task.
Hope for some feedback :)
// Lars, Vattenfall
System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson
Sent: Friday, October 03, 2014 3:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: Automated use of the Data Wizard to rename multiple Companies..
Hi Joe,
Not sure what version you are on, but I recently had one the
ssion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joel Sender
Sent: Thursday, October 02, 2014 6:28 PM
To: arslist@ARSLIST.ORG
Subject: Re: Automated use of the Data Wizard to rename multiple Companies..
Could be a feature, rather than a bug.
If an update fails to complete, no more records
Hi Joe,
Not sure what version you are on, but I recently had one the AI gurus (he
did an awesome job) on a project (8.1) whip up a Data Wizard that updated
from a spreadsheet i.e. 2 columns = Old Value, New Value - as we need to
change the casing on the values in the system from upper to Pascal
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Thursday, October 02, 2014 2:48 PM
To: arslist@ARSLIST.ORG
Subject: Re: Automated use of the Data Wizard to rename multiple Companies..
**
I'm still looking at the option of an Escalation on the DLD:Lock table as
suggested by
o: arslist@ARSLIST.ORG
Subject: Re: Automated use of the Data Wizard to rename multiple Companies..
This is the type of task that Meta-Update can do for you quickly and easily.
Ben Chernys
Senior Software Architect
logoSthInc-sm
Canada / Deutschland
Mobile: +49 171 380 2329GMT +
T.ORG
Subject: Re: Automated use of the Data Wizard to rename multiple Companies..
**
Tried it in the past, No Luck, Let me know if you find the secret. Thanks,
Doug
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joel Sender
Sent: Tuesday, Septem
se of the Data Wizard to rename multiple Companies..
Tried it in the past, No Luck, Let me know if you find the secret. Thanks,
Doug
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joel Sender
Sent: Tuesday, September 30, 2014 8:04 PM
To: ar
se of the Data Wizard to rename multiple Companies..
Joe,
Perhaps a staging form is needed:
1. Instead of trying to submit into DLD:SYS:DataWizAction, create a
Staging form that can accept all the rename requests generated. It should
contain the data you would push.
2. An Escalati
RSLIST.ORG>
Subject: Automated use of the Data Wizard to rename multiple Companies..
**
Has anyone attempted this?
Here is the challenge.
I had attempted to use that Data Wizard to automatically rename a bunch of
companies if the name in the AR System did not match the name for the same
com
sen...@earthlink.net310.829.5552
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Tuesday, September 30, 2014 4:12 PM
To: arslist@ARSLIST.ORG
Subject: Automated use of the Data Wizard to rename multiple Companies..
**
Has anyone
Has anyone attempted this?
Here is the challenge.
I had attempted to use that Data Wizard to automatically rename a bunch of
companies if the name in the AR System did not match the name for the same
company from another system - both these systems related the Company records
by the
So I know this is dependant on several factors like size of the operation (#
of IM, PM etc. tickets), size of the system (both AR System and database
server) among other factors. But I wanted to know the average time it takes
for performing this operation that most of you who have used this feature
adding
forms for the data wizard to update.
Look under the section for "Modifying the Data Wizard to work with new forms".
Give yourself some time to read through this section to really understand the
implications. The good news is that once you add the forms, you won’t have to
d
Wilthew
Sent: Monday, December 16, 2013 10:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: Data Wizard Support Group name change did not update Work Orders
We considered an escalation to update the WO tickets, as well as a Modify All.
In both cases, we fear we will lose the Assignee, which will not
riginal Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kay Wilthew
Sent: Monday, December 16, 2013 9:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: Data Wizard Support Group name change did not update Work Orders
We considered an escalation t
We considered an escalation to update the WO tickets, as well as a Modify All.
In both cases, we fear we will lose the Assignee, which will not work for us.
It will also generate Notifications. We can turn off Group Notifications on
the Support Group but the individual notifications would sti
, December 16, 2013 9:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: Data Wizard Support Group name change did not update Work Orders
**
You could review the Wizard workflow and create what you need for the WO, you
can also try a Modify all.
-Original Message-
From: Kay Wilthew mailto:kwilt
You could review the Wizard workflow and create what you need for the WO, you
can also try a Modify all.
-Original Message-
From: Kay Wilthew
To: arslist
Sent: Mon, Dec 16, 2013 9:32 am
Subject: Re: Data Wizard Support Group name change did not update Work Orders
Thank you for the
Thank you for the information on SRM. Since this is a known issue, is there a
workaround that would assist us in updating the Work Orders now that everything
else has been renamed with the new group name?
___
UNSUBSCRIB
The Data Wizard was created prior to the SRM application with WOs being
introduced and it has not been updated to include them. This is a known issue
that has not been addressed since not all ITSM implementations include SRM.
-Original Message-
From: Kay W
To: arslist
Sent: Mon, Dec
When using the Data Wizard to change a support group name, Incidents, Tasks and
Templates were all updated. However, the Support Group and Assigned Support
Group names in Work Orders were not updated. Is this a known issue? Is there
a way to update those fields now that all the other
)
[mailto:arslist@ARSLIST.ORG] För Kelly Deaver
Skickat: den 19 mars 2012 01:30
Till: arslist@ARSLIST.ORG
Ämne: Re: SV: Data Wizard
**
You have to manually change the long group name in the Group form. This is
documented. What isn't documented is if you don't then your SLTs may not find
the righ
on Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] För Guillaume RheaultSkickat: den 16 mars 2012 18:16Till: arslist@ARSLIST.ORGÄmne: Re: Data Wizard
**
Jesus,The issues you describe see to me bugs. What version of ITSm are you using?Guillaume
From: Action Request System
: arslist@ARSLIST.ORG
Ämne: Re: Data Wizard
**
Jesus,
The issues you describe see to me bugs. What version of ITSm are you using?
Guillaume
From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on
behalf of Ortega, Jesus A [jesus.ort
10:25 AM
To: arslist@ARSLIST.ORG
Subject: Re: Data Wizard
**
Lars,
It will change the support group name, not the ID, on many of the ITSM forms
and update functional roles for the people in that group. However, it does not
update any templates that are using that group. So, if have any change
riday, March 16, 2012 8:58 AM
To: arslist@ARSLIST.ORG
Subject: Data Wizard
**
Hello, if I use Data Wizard in ITSM and change the name of a Support Group,
will that name be changed in all forms where Support Group exist?
Any issues with this function? I tried it, but I found at least one form where
Hello, if I use Data Wizard in ITSM and change the name of a Support Group,
will that name be changed in all forms where Support Group exist?
Any issues with this function? I tried it, but I found at least one form where
the name not was changed.(Supportgroup Lead).
// Lars
discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Peter Romain
Sent: December-15-10 4:55 AM
To: arslist@ARSLIST.ORG
Subject: ITSM Data Wizard - Company Merge
**
Hi,
Those of you that have used the ITSM Data Wizard will know that you can use it
to change a Company name in the
Hi,
Those of you that have used the ITSM Data Wizard will know that you can use
it to change a Company name in the system from an existing value to a new
value.
However, you cannot change a Company name to a name that already exists.
So, if you want to merge two companies because, for
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