@ARSLIST.ORG] On Behalf Of Pierson, Shawn
Sent: Tuesday, October 27, 2015 12:32 PM
To: arslist@ARSLIST.ORG
Subject: Re: Web Service Date Question
**
Oops, you’re right. That was me typing the date out by hand, not what is
actually being sent from the request. Unfortunately the project is somewhat
@ARSLIST.ORG] On Behalf Of Pierson, Shawn
Sent: Tuesday, October 27, 2015 10:04 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Web Service Date Question
**
Thanks. My observation is that the web service accepts the format with the
offset, but the vendor I am working with says
] On Behalf Of Pierson, Shawn
Sent: Tuesday, October 27, 2015 10:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: Web Service Date Question
**
Thanks. My observation is that the web service accepts the format with the
offset, but the vendor I am working with says that I should not send an offset.
So
to pass.
Thanks,
Shawn Pierson
Remedy Developer | Energy Transfer
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jayesh
Sent: Tuesday, October 27, 2015 10:40 AM
To: arslist@ARSLIST.ORG
Subject: Re: Web Service Date Question
**
I think you are
T.ORG"
Subject: Re: Web Service Date Question
**
Thanks. My observation is that the web service accepts the format with the
offset, but the vendor I am working with says that I should not send an offset.
So the problem is that my date value might look like this:
2015-10-27T09:00:00-05
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jayesh
Sent: Tuesday, October 27, 2015 9:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: Web Service Date Question
**
Hi ,
I am not sure I understood your query but if you want to pass specific offset
in webservice then you can alter the offset using + or - HH:MM
Or
erson, Shawn"
Sent: 27-10-2015 06:38 PM
To: "arslist@ARSLIST.ORG"
Subject: Web Service Date Question
**
Good morning,
I’m currently trying to figure something out connecting to web services from a
filter with AR System. The web service I am connecting to requires the dat
Good morning,
I'm currently trying to figure something out connecting to web services from a
filter with AR System. The web service I am connecting to requires the date to
be in a format like "-MM-DDTHH:MM:SSZ" for GMT. However, the only option
that I seem to be able to send through AR Sy
oung
>
> "Believe you can and you’re halfway there."
> ~Theodore Roosevelt
>
>
> -Original Message-
> From: Ron Young [mailto:rpyo...@southernco.com]
> Sent: Thursday, January 30, 2014 1:56 PM
> To: arslist@ARSLIST.ORG
> Cc: Young, Ronald P.
> Subject: Date ques
From: Ron Young [mailto:rpyo...@southernco.com]
Sent: Thursday, January 30, 2014 1:56 PM
To: arslist@ARSLIST.ORG
Cc: Young, Ronald P.
Subject: Date question
User 7.6 Dev 8.1
Got a question. How would I ask for a report to spit out records that have only
been modified with in the last 2 weeks.
T
User 7.6 Dev 8.1
Got a question. How would I ask for a report to spit out records that have only
been modified with in the last 2 weeks.
This is the statement below that I am using and it works but it pulls up all
files even ones that were say modnified today or yesterday. I only need items
th
RSLIST.ORG] On Behalf Of Goodall, Andrew C
Sent: Friday, March 23, 2012 9:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: Incident Mgmt Target Date Question
Good idea.
But keep in mind, that it may not be that straightforward, in that the SLA due
date can change if you have exclusions and/or applicatio
ST.ORG] On Behalf Of Steinar Halland
Sent: Friday, March 23, 2012 2:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: Incident Mgmt Target Date Question
Could you not have a milestone set fields action to set the target date?
That would give you a bit of flexibility.
Br,
Steinar
Den 22. mars 2012 kl. 2
Behalf Of Steinar Halland
Sent: Friday, March 23, 2012 3:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: Incident Mgmt Target Date Question
Could you not have a milestone set fields action to set the target date?
That would give you a bit of flexibility.
Br,
Steinar
Den 22. mars 2012 kl. 23:06
; Joe
>
> -Original Message- From: Mike Hocks
> Sent: Thursday, March 22, 2012 5:48 PM Newsgroups:
> public.remedy.arsystem.general
> To: arslist@ARSLIST.ORG
> Subject: Incident Mgmt Target Date Question
>
> Our environment is Remedy ITSM 7.6.04
> I am wondering how the
ussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
> Sent: Thursday, March 22, 2012 5:06 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Incident Mgmt Target Date Question
>
> I think it’s a good idea - afterall a target date as well as the SLA/OL
Souza
Sent: Thursday, March 22, 2012 5:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Incident Mgmt Target Date Question
I think it’s a good idea - afterall a target date as well as the SLA/OLA date
is one and the same thing - the anticipated customer expectation of resolution
or response..
You
there is an OTB function
that could do that for you..
Joe
-Original Message-
From: Mike Hocks
Sent: Thursday, March 22, 2012 5:48 PM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Incident Mgmt Target Date Question
Our environment is Remedy ITSM 7.6.04
I
Our environment is Remedy ITSM 7.6.04
I am wondering how the Target Date on an Incident Request can be automatically
set based on our service target/SLAs/OLAs definition in SLM? I am going
through the SLM configuration process and I am not seeing where I can configure
this?
Thoughts?
Thanks,
Well this has been solved with help from Doug Tanner.
Now Doug had some much better ideas and ways to do this but he has way
better ideas that I have talent :-)
Added a field to the HelpDesk form called sla update and add this to the
SLA_HelpDesk view form from Help Desk.
Run all Escalations
, January 05, 2007 12:28 AM
To: arslist@ARSLIST.ORG
Subject: Re: SLA Due Date question.
Hi Dan,
Slightly different spin. What about recording the pending start
date\time and end date\time and then add it to the SLA fix by time?
Whilst the ticket is in pending, "stop the clock", ie e
ubject: SLA Due Date question.
Dan Caissie
Remedy Administrator / Developer
United Natural Foods, Inc
Dayville, CT 06241
(860)779-2800 Ext:32380
Happy late New Year!
The question I have is in a Ticket we show the SLA Due Date and other
things run off this date and the prob
Dan Caissie
Remedy Administrator / Developer
United Natural Foods, Inc
Dayville, CT 06241
(860)779-2800 Ext:32380
Happy late New Year!
The question I have is in a Ticket we show the SLA Due Date and other
things run off this date and the problem is when the Ticket is put into
a p
Dan Caissie
Remedy Administrator / Developer
United Natural Foods, Inc
Dayville, CT 06241
(860)779-2800 Ext:32380
Happy almost New Year!
The question I have is in a Ticket we show the SLA Due Date and other
things run off this date and the problem is when the Ticket is put into
a
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