Hi ArListers,
In my arerror.log file, I see the following entry 1000s of time/day.
Thu Jul 12 15:21:16 2007 390603 : : A Problem Investigation cannot be
modified after it is closed. (ARERR 1631155)
Any ideas of what could be happening?
Neel Gautam
Accenture - Chicago Delivery
@ARSLIST.ORG
Subject: Error - ARERR 1631155
Hi ArListers,
In my arerror.log file, I see the following entry 1000s of time/day.
Thu Jul 12 15:21:16 2007 390603 : : A Problem Investigation cannot be
modified after it is closed. (ARERR 1631155)
Any ideas of what could be happening
] On Behalf Of Neel Guatam
Sent: Thursday, July 12, 2007 9:18 AM
To: arslist@ARSLIST.ORG
Subject: Error - ARERR 1631155
Hi ArListers,
In my arerror.log file, I see the following entry 1000s of time/day.
Thu Jul 12 15:21:16 2007 390603 : : A Problem Investigation cannot be
modified after
To: arslist@ARSLIST.ORG
Subject: Re: Error - ARERR 1631155
**
Incidentally, my money would be on an escalation, as a filter would present
an error to a user and you'd expect someone to alert you of this, whereas an
escalation does not.
_
From: Action Request System discussion list(ARSList
@ARSLIST.ORG
Subject: Re: Error - ARERR 1631155
Plus the fact that it's on 390603 which is the escalation thread...so
that's the only thing that it could be...:)
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E
)
[mailto:[EMAIL PROTECTED] On Behalf Of Pargeter, Christie
Sent: Thursday, July 12, 2007 10:18 AM
To: arslist@ARSLIST.ORG
Subject: Re: Error - ARERR 1631155
One quick note...Remedy makes sure that all system error messages are
less than 10,000.
From: Action
:[EMAIL PROTECTED] On Behalf Of Neel Guatam
Sent: Thursday, July 12, 2007 9:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: Error - ARERR 1631155
**
Thank you, L.J., Norm, Christie and everybody who helped. I will just
investigate this further from escalation log then. I've another weird
e-mail
ha :)
J.T.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Thursday, July 12, 2007 9:28 AM
To: arslist@ARSLIST.ORG
Subject: Re: Error - ARERR 1631155
**
That's a good 'assumption' to make based
To: arslist@ARSLIST.ORG
Subject: Re: Error - ARERR 1631155
**
If you think about it...system messages are less than 10,000. (i.e. 93 -
unable to connect)
Workflow errors are above 10,000... BMC/Remedy wouldn't be able to keep
all their system and workflow errors below 10,000...(there aren't
Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] Behalf Of *Davies, J.T.
*Sent:* Thursday, July 12, 2007 1:08 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Error - ARERR 1631155
** If you think about it...system messages are less than 10,000. (i.e.
93 - unable to connect)
Workflow errors
form
number for shared workflow...
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Rick Cook
Sent: Thursday, July 12, 2007 2:56 PM
To: arslist@ARSLIST.ORG
Subject: Re: Error - ARERR 1631155
**
Yeah, for messages
)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, July 12, 2007 1:56 PM
To: arslist@ARSLIST.ORG
Subject: Re: Error - ARERR 1631155
**
Yeah, for messages in my own workflow, I use a numbering scheme that
tells me (in the ARERR #) whether it was generated by an Active Link or
Filter
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