Format of Date/Time Value not recognized

2010-09-01 Thread Vianna Vianna
Hi all We are currently using ITSM 7.0 A user has a new Remedy client install on his new laptop. When he attempts to update older tasks/change or incidents, he is receiving an error: Format of date or time value is not recognized... (ARERR 9376) When I compare the same tickets on my

Re: Format of Date/Time Value not recognized

2010-09-01 Thread vianna...@hotmail.com
, and take a look at the Date/Time style Guillaume From: Action Request System discussion list(ARSList) [arsl...@arslist.org] on behalf of Vianna Vianna [vianna...@hotmail.com] Sent: Wednesday, September 01, 2010 10:10 AM To: arslist@ARSLIST.ORG Subject: Format of Date/Time Value not recognized

Re: Format of Date/Time Value not recognized

2010-09-01 Thread Guillaume Rheault
list(ARSList) [arsl...@arslist.org] on behalf of vianna...@hotmail.com [vianna...@hotmail.com] Sent: Wednesday, September 01, 2010 10:25 AM To: arslist@ARSLIST.ORG Subject: Re: Format of Date/Time Value not recognized ** Yes I fixed the user by setting a default locale but I'm wondering now why I

Re: Format of Date/Time Value not recognized

2010-09-01 Thread Joe D'Souza
Subject: Re: Format of Date/Time Value not recognized ** Could it be some mis-configuration on the laptop itself? You may want to ask the Windows admin that imaged that laptop if he followed the proper procedure. Or maybe this laptop was not imaged by your IT department Guillaume