omers.
Brian
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hari Vishwakarma
Sent: Monday, February 13, 2012 1:33 PM
To: arslist@ARSLIST.ORG
Subject: How to create an archival server in remedy in windows platform!!!
**
Hi All,
I wa
I assume that you'll access your archived data at two cases:
- To check a particular past value from mid-tier (not common)
- For reporting (common)
What tool do you plan for reporting?
I assume that it will be external to ARS, (like BOXI, pentahoo, or other),
that will access the db, so no use
Hi Joe,
My intention is to reduce the load on the production and to use that
archived data for reporting and audit purpose.
If this archiving can be achieved on an database level with much ease and
without any complexity,then, can you please suggest me the plan of approach
so that i can opt for th
You mentioned Meta-Update previously. I am thinking more and more this is
one of the better routes for Hari to take. It would take a little bit of
effort to identify all of the forms/relationships and plan out what you
want to archive. Once all of relationships/dependencies are mapped and
accoun
One question. Why do you want archiving to take place on a different server?
I mean, the archived tables can reside on the same database engine. It's up
to the dba to tune the database and place those table on a different volume.
Regards,
Jose Huerta
http://theremedyforit.com/
On Thu, Feb 16,
Hi All,
@Allen,
Thanks Allen for your well guided and motivated approach.I will keep all
suggestions in mind and accordingly implement the same.
Thanks & Regards
Hari
hsvishwaka...@gmail.com
+91-9923490040
On Thu, Feb 16, 2012 at 10:58 PM, Elry wrote:
> Now I have a clearer picture of what
Now I have a clearer picture of what you are trying to do...
The key to your success will be in understanding the underlying data
dictionary (not in the traditional sense either). You will need some
help in this area. You may want to ask Joe D. for help.
1. ITSM is very complex system and diffi
Hi All,
@Allen,
Thanks for your valuable suggestions. But out of the available options, i
think i need to choose the best otherwise i will be playing with fire.
I am looking to archive the data in the following way:
1. Selective archiving( with conditions such as all the tickets which are
closed
Hey Hari...
Some quick opinions :
1. Looks like you will be doing selective archiving & not fixed
archiving. What this means for us is that you will be selecting
criteria for tickets that will be archived as opposed to archiving all
tickets for a fixed time period. This means that you will have
Hi,
We are planning to have archiving server with the following strategies in place:
1. We will be moving our production server data to the newly created
archiving server with certain conditions like incident=closed or
cancelled, and we will be archiving the data on an interval of 2-3
months.
He
Well Hari...
We currently just finishing up the creation of an archival server.
I guess my key questions would be:
1. Do you have any Archive Policies in place (i.e. Incident Tickets
will be automatically closed after 90 Days).
2. What applications are you running (i.e. ITSM or Custom
Applicatio
Hi All,
I want to create an archival server which will offload my production server
load & improves my production server performance
Can anyone suggest what are all the prerequisites for the required archival
server.And what need to be kept in mind while configuring this. Also will
it require any
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