Lyle
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Mark Milke
Sent: Friday, August 28, 2009 5:58 AM
To: arslist@ARSLIST.ORG
Subject: Re: How to hunt down the domain of the e-mail?
Carey Matthew,
> I see that you are lookin
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You only have one user record?...Demo?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Mark Milke
Sent: Friday, August 28, 2009 9:38 AM
To: arslist@ARSLIST.ORG
Subject: Re: How to hunt down the domain of the e-mail?
Hi LJ
Hi LJ,
> Have you tried arreload?...this can force a flush of the existing user cache
> and reload it from the user table.
I haven't, but my user_cache table has just one record in it.
I'll try anyway. Thanks for this hint.
Mark
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@ARSLIST.ORG
Subject: Re: How to hunt down the domain of the e-mail?
Carey Matthew,
> I see that you are looking at the notify actions (via sql). You might
> also want to consider the idea of other actions that could be
> appending a constant string to an ARS 'Login Name'
Carey Matthew,
> I see that you are looking at the notify actions (via sql). You might
> also want to consider the idea of other actions that could be
> appending a constant string to an ARS 'Login Name' too. (a Set Field,
> Push Field, Direct SQL[but I doubt it])
We're not using direct SQL. I w
Mark,
I see that you are looking at the notify actions (via sql). You might
also want to consider the idea of other actions that could be
appending a constant string to an ARS 'Login Name' too. (a Set Field,
Push Field, Direct SQL[but I doubt it])
You might also approach this form a more debugg
On 27 Aug., 20:43, Thad K Esser wrote:
> If you are using ITSM, check the people record.
Thad, we don't have ITSM.
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Mark,
Did you look in this form AR System Email Mailbox Configuration for
references to the old domain?
--
Carey Matthew Black
BMC Remedy AR System Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap Pick
Hi Listers,
a few month ago our company changed it's name, so the domain name
changed too.
We've changed the e-mail addresses in the User form and everywhere.
Watching notifications in the AR System Email Messages I still can see
e-mails using the old domain, even though I see the right domain i
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