Re: ITSM 7, Patch 4 - Incident, Change, Problem, SLM

2007-07-11 Thread Joe D'Souza
, July 11, 2007 2:13 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7, Patch 4 - Incident, Change, Problem, SLM ** Sorry, I have done enough complete reinstalls of ARS/ITSM and backup/restores to the dev server since the time I installed the help files that I don't think the paths surv

Re: ITSM 7, Patch 4 - Incident, Change, Problem, SLM

2007-07-11 Thread strauss
http://remedy.unt.edu/helpdesk/ _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Wednesday, July 11, 2007 11:15 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7, Patch 4 - Incident, Change, Problem, SLM ** Troy, Chris, I notic

Re: ITSM 7, Patch 4 - Incident, Change, Problem, SLM

2007-07-11 Thread Joe D'Souza
To: arslist@ARSLIST.ORG Subject: Re: ITSM 7, Patch 4 - Incident, Change, Problem, SLM The only errors I saw with patch 004 were with the reports - I conclusively proved that installing patch 003 and 004 (which reapplies 003 files) overwrites the OOB crystal reports with new copies that have the

Re: ITSM 7, Patch 4 - Incident, Change, Problem, SLM

2007-07-11 Thread strauss
esday, July 11, 2007 10:15 AM To: arslist@ARSLIST.ORG Subject: ITSM 7, Patch 4 - Incident, Change, Problem, SLM Hey folks, Has anyone run patch 4 for ITSM 7 yet? I noticed in my log files that there were some DEF file failures for Patch 3 & 4, everything prior to those seemed to work just fine d

ITSM 7, Patch 4 - Incident, Change, Problem, SLM

2007-07-11 Thread Troy Sasso
Hey folks, Has anyone run patch 4 for ITSM 7 yet? I noticed in my log files that there were some DEF file failures for Patch 3 & 4, everything prior to those seemed to work just fine during the imports. Has anyone seen this in their patching? Thanks, Troy __